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How Roto-Rooter’s Seattle Branch Embodies Transparency

Roto-Rooter is here when you need a plumber in Seattle. We pride ourselves on our rapid response times, high-quality work, and transparency. When you work with Roto-Rooter, our technicians explain every part of the process so you can make informed decisions. From diagnosis and repair to future recommendations and, if needed, financing options, we make sure you fully understand what we do and how we’ll resolve your plumbing issues. 

Seattle Customer Stories

As the best plumbers in Seattle, we appreciate feedback from our customers. Below are just two of the many stories we hear from satisfied homeowners and businesses after they experience the Roto-Rooter difference: 

Above and Beyond

Laura Cooper faced a considerable insurance claim after her plumbing emergency, but Roto-Rooter technician Farnood was there to help. According to Laura, Farnood “went above and beyond and stayed longer than he needed to to explain things to me.” She described Farnood as professional, knowledgeable, kind, and compassionate and ended her story by commenting that her “expectations in calling such a large company were exceeded by far!” 

A Quick Response and Resolution

When Erin Leahy woke up to a leaking water heater, she called Roto-Rooter, who sent a technician around that morning. Sam immediately saw a new water heater was needed and explained the situation to Erin and her husband. He was, according to Erin, “kind, knowledgeable, and friendly,” and made a challenging experience manageable. Erin comments, “It's never fun to spend money on something you didn't plan for, but it makes it all the better when you have a great experience and service!” 

Positive Customer Reviews in Seattle

Laura and Erin are only two of Roto-Rooter’s satisfied customers. Our emphasis on transparency shines through in our accurate estimates, helpful maintenance tips, and dedicated attention to detail. Here are just a few examples of the many customers who value our services:

  • I live in an older home and had a clogged shower drain that came out of nowhere. Roto-Rooter's technicians, Ben and Mustafa, were available on short notice and worked all day to replace several pipes under my bathroom. They were friendly, efficient, did a great job, and the final charge was consistent with their estimate. I will use this company again.” - Zachary Strom
  • Our basement drain backed up and partially flooded the basement with sewage (disgusting), and Roto-Rooter was able to promptly send out a technician to unblock the drain. Our technician, Gio, was so kind and totally professional, and even gave us advice for longer-term maintenance and for working with our homeowners insurance if we wanted to. Gio really helped make a truly unpleasant experience as pleasant and worry-free as possible. Thank you!” - Jiadai Dong
  • I was in trouble and needed help. Roto-Rooter was exceptional. Kenny arrived within the hour and started working on the problem. Instead of one big problem, it was a bunch of little ones that would have grown into a HUGE problem. He chased down and fixed each one. Thank you! Thank you! Thank you! Kenny was EXCEPTIONAL.” Kate Riffle Roper

Join the Roto-Rooter Family

Choose Roto-Rooter when you need the best plumbers in Seattle. Our commitment to transparency shines through in every aspect of our services, from our friendly, skilled technicians to our rapid, 24/7 emergency response times. Join the Roto-Rooter family; we go above and beyond for you!

Roto-Rooter: Providing Seattle with Quality Plumbing Solutions

Roto-Rooter serves the greater Seattle area, including Puyallup, Lacey, Sammamish, and Olympia. We pride ourselves on prompt, reliable service when you need it most, and we look forward to serving all your plumbing needs! 

We’re Seattle’s trusted plumbing, drain, and water cleanup company—Call for Roto-Rooter today!



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