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How to Choose a Plumber

The Best Way to Hire a Plumber

Lots of plumbing companies will be willing to help you, but how do you choose a plumber or even find a plumber? You need more than a glorified self-help guy who claims to be an experienced, self-taught amateur. If the plumbing problem is too complicated for you to fix yourself, then your best bet is to get the help of an expert, licensed plumber. The wrong fix could make the problem worse and end up costing you even more time and money to get it corrected. Below are the steps you should consider when trying to hire a plumber.

Step 1: Conduct an Online Search

The Internet is a good place to start looking to hire a plumber because it can put you in touch with local plumbing companies and their websites. Review their website for a little background information such as how long they have been around, what kind of plumbing services they provide and what their hours of operation are – for example, do they provide residential plumbing services, commercial plumbing services, or both? In addition, find out what kinds of plumbing problems they fix.

Furthermore, established plumbing companies should be licensed and insured. This means that the plumber who comes to your house will also be licensed to provide high-quality maintenance. Not only will you receive a higher quality of service and work, but you will get the job done right the first time.

Step 2: Give Weight to Referrals

You can learn a lot about a company from referrals, and not just testimonials on their official website. Check with your neighbors to discover which plumbers they have had the most satisfaction with. Also, check third-party review websites like Angie’s List and the Better Business Bureau. These sources can tell you whether the business is accredited and whether its consumers are happy with the company.

Step 3: Create a Short List of Plumbers

As you're searching online and looking at referrals, you should be noting down the plumbers you think will be a choice. It's important when trying to a hire a plumber that you keep track of the ones that appear trustworthy and will do a great job.

Step 4: Create a List of Questions

When trying to hire a plumber you should be prepared to ask them a lot of questions. This will help you determine whether they will do a proper job in your home or business and even show whether you like them. Some example questions you may want to ask when trying to hire a plumber include:

  1. How long have you been in business for?
  2. What services do you offer?
  3. Are you a licensed plumber?
  4. What is the Estimated Costs of Fixing my Plumbing Problem?
  5. Is Your Rate Hourly or Fixed?
  6. What are your hours of operation?
  7. Who will be working be working on my plumbing issue?

It's also a good idea to ask them about any red flags you might have found during your referral research. If you notice a lot of concerning reviews feel free to ask them about it!

Step 5: Call, Make a Decision and Hire a Plumber

The last step in the best way to hire a plumber is calling the plumbers you've compiled in your list. Be sure to ask them your questions in your other list. Once you've made your way through your list and asked all your plumbers, make a decision and hire a plumber to come fix your problem. Be sure to evaluate and leave a review online after they have completed their work. This helps others as they go through the process you just did yourself!

It’s All About Convenience

Finally, ask the company specific questions about their location, availability, and how soon they can send someone out to fix your water system problems. Chances are you need your plumbing problem fixed sooner rather than later. Choose a plumbing company that accommodates your need for fast, efficient, and affordable maintenance.

Call 1-800-768-6911, schedule a service online, or read our About Roto-Rooter section for more information about our plumbing company – and let us help you today!