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How Roto-Rooter’s Omaha Branch Embodies Reliability

What sets a plumber apart from other plumbing companies in Omaha, Nebraska? Reliability. You need to know that when you call, your plumber will be at your door in as little time as possible and that once there, they identify and fix your plumbing issue promptly and efficiently. Roto-Rooter’s Omaha plumbing technicians exemplify reliability, whether they’re performing routine maintenance or saving your property from an overflowing sewer line. 

Omaha Customer Stories

Roto-Rooter customers value our efficiency, reliability, and honesty but don’t take our word for it. These customer stories demonstrate why Roto-Rooter technicians are the best plumbers in Omaha. 

They Sent Their A-Team

“They clearly sent their A-Team.” That’s what Ashley Philip’s husband said of Roto-Rooter technicians Holland and Justin. Philips called Roto-Rooter upon discovering a basement backup. As new homeowners, the Philips had no idea what to expect and were distraught when Cody’s video camera inspection revealed an extensive tree root infiltration and the need to replace the pipes to keep the roots from coming back again and again through the voids in their structurally-damaged underground sewer pipeline. 

Our technicians helped the Philips’ through every step of the process, explaining what needed doing, arranging financing options, and helping relieve the couple’s stress whenever possible. They made a horrible situation tolerable with their empathy and expertise, and you can hear the appreciation in Ashley’s words: 

“They made sure to ask if we had any questions or concerns and were extremely patient with us. Cody completed the paperwork we needed for the insurance company in LESS THAN AN HOUR. This was BIG and highly appreciated! Thank you, Roto-Rooter, for taking such amazing care of us!” Ashley Philip 

5 Stars Isn’t Enough

A flood in Courtney Barrera’s kitchen spewed water into her basement, leading to an all-hands-on-deck response from Roto-Rooter. Our technicians quickly repaired the source of the flood and then promptly completed all necessary water damage mitigation. Courtney’s response made us proud: 

5 stars isn’t enough... I don’t know how to describe how grateful I am for this company! We had a flooding disaster in our kitchen that went down into our basement, and they completely took care of everything. Fixed the issue, but also did all of the water mitigation work. It felt like I had the whole company at my house for three days straight, but we are so grateful they answered my phone call at 6:30am when I was in complete panic. Names I can remember: Terri, Nicholas, Billy, Maddie, and so many others! THANK YOU for everything!Courtney Barrera

Positive Customer Reviews in Omaha

Courtney and Ashley’s stories are only two of the many positive experiences shared by our customers. Our Omaha plumbing technicians receive high praise from our many clients: 

  • Thomas’ expertise in plumbing eased the anxiety my household had about the issues going on with my main line. He was alert, tentative, and all-around the best person you could want to fix your plumbing. I don’t know anything about plumbing, but Thomas’ expertise and amazing customer service made all my worries come to a halt. He’s trustworthy, kind, and more importantly, he cares about his customers and his work.Susan Payne
  • Bob and Cameron were very professional and quick. They explained the situation and what they were going to do in detail. They let me know how I could help that in even preventives for the future. They were able to get me into contact with other services that also might be able to help me. All in all, amazing job.Joseph Abebe
  • Thomas was awesome! He took the time out of his busy schedule to make sure our issue was fixed the right way the first time and cleaned everything up afterward. The kitchen looks like he was never there! He even explained how the equipment worked to my kids and answered all their questions! Extremely professional during the whole visit.Joshua Davis

Join the Roto-Rooter Family

Choose Roto-Rooter to work with the best plumbers in Omaha. Our commitment to high-quality, reliable plumbing solutions shines through in every aspect of our services, from our friendly, skilled technicians to our rapid, 24/7 emergency response times. Join the Roto-Rooter family; we go above and beyond for you!

Omaha's Trusted Plumbing, Drain & Water Cleanup Company

Roto-Rooter serves the greater Omaha area, including Omaha, Council Bluffs, Plattsmouth, and Blair. We pride ourselves on prompt, reliable service when you need it most, and we look forward to serving all your plumbing needs! 

We’re Omaha’s trusted plumbing, drain, and water cleanup company—Call for Roto-Rooter today!



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