How Los Angeles Roto-Rooter Branch Embodies Professionalism
Why does Roto-Rooter have the best plumbers in Los Angeles, Pasadena, and the San Fernando Valley? In part, it’s our commitment to providing 24/7, 365 days a year service. In part, it’s due to our industry-leading sewer and drain equipment. However, it’s mostly because our plumbing technicians dedicate themselves to quality service and professionalism.
Our Commitment to Professionalism
Roto-Rooter plumbers in Pasadena and LA North have a duty to our customers and the community at large. Our dedicated and skilled technician team understands the importance of properly functioning plumbing to homeowners and businesses and how even a minor plumbing issue can disrupt daily life. Our team helps the community function by providing high-quality plumbing services—a mission we take very seriously.
Professionalism in Action
Many plumbing companies can claim to be professional, but few can back up their claims the way Roto-Rooter can. Our customers routinely praise our dedication, efficiency, and attention to detail, as these review stories demonstrate:
A Rapid Response Earns A Five-Star Rating
Kelly Ki of Chatsworth, CA, was not at her property when someone detected a plumbing leak. Thanks to our technician, Jeff, she didn't have to be. Jeff quickly diagnosed the issue and let Kelly know the problem had an easy fix. He kept Kelly informed every step of the way. Kelly describes Jeff as “an AMAZING technician” and “really appreciated the extra time he took to take pictures, videos, and explain each of the issues he found, and their level of severity.” Kelly feels “fortunate to [have] lucked out with such a great plumber - 5+ stars.”
2-3 Day Wait? Not with Roto-Rooter
Raven Lopez didn’t call us immediately when her plumbing gave out. She called another plumber, who told her she’d have to wait two or three days for service. A delay like this was unacceptable—as Raven says, the family “needed showers NOW.” Turning to Roto-Rooter, she filled in our online scheduling form, and within 20 minutes, one of our representatives called to ask if Raven minded an earlier-than-expected service call. Ian, our technician, was soon at Raven’s door and fixed the problem that day, leaving Raven “super satisfied with the service.”
More Positive Reviews from the LA North Community
Need more proof Roto-Rooter has the best plumbers in Los Angeles? Here’s some more of what LA North customers have to say about our technicians and their services:
- “Noah arrived on time and was professional, courteous, knowledgeable, and efficient. He fixed the problem and gave additional advice on how to maintain [it]! Thank you! - Jesse McIntosh, Chatsworth, CA.
- “Lyon, Myles, and Ian Cabal were all very professional, polite and knowledgeable. My mom had a question about our toilet, and Ian was polite enough to not only answer my mom's question, but he [even] corrected a mistake that a previous technician made on our toilet. [Ian politely explained] everything that he was doing. They were all fantastic, and we were so impressed with their knowledge and how they instantly knew how to fix the problem!” Deanna Khah, Pasadena, CA
- “I own a business, and our main (sewer) pipe was severely backed up. The workers who came were very professional, communicative, and quick to walk me through the process and locate the issue. I’ve used them in the past and have always had a great experience!” Torii Lynn, San Fernando, CA
Roto-Rooter: We’re Ready for You When You Need the Best
Roto-Rooter plumbers in Pasadena, Los Angeles, and San Fernando Valley take great pride in their professionalism and ability to handle any plumbing problem with speed and efficiency. Our technicians continuously prove they are the best, bringing skill, courtesy, and a sense of community to every job. We’re your local plumbing experts and look forward to serving you soon!