5 Things to Consider When Choosing a Plumber

March 09, 2015

If you've reached the limits of your DIY skills and decide to call in a plumber to fix a plumbing problem in Tampa, you need to consider a few things first. Most folks just want to find somebody who will do the plumbing job for the cheapest price. We all like to save money but if you're not careful, a fiasco could result and you'll end up spending more money than you should have. So here's what you need to ask when you call a plumbing company or "handyman."

1. How long will it take for the repairman to get to your house and fix the problem? If your water is turned off or water heater isn't working, you don't want to wait more than a few hours for a repair. Some "handymen" might do it for less than a real plumber but is it really worth it if you have to wait two or three days before he can do the job? Roto-Rooter is usually at your house within two hours of your call.

2. If it is 3:00 a.m. on a Sunday morning and the problem can't wait. Will you pay a higher fee if you don't wait until Monday morning? Not at Roto-Rooter of Tampa. We never charge extra for nights, weekends or holidays.

3. Are you licensed to do this kind of work? Not all plumbing problems in Tampa require a licensed or master plumber. Faucets and drain cleaning can be done by most anyone with some experience but if you want your water heater repaired or new water supply lines installed, you're going to want a licensed plumber to do the job. There's just too much risk here to take shortcuts. Roto-Rooter is fully licensed and follows all plumbing codes.

4. Is the technician and his company fully insured? That handyman might do the job for half the price that a plumber wanted but what if he floods your house or accidentally burns it down? It happens all the time and if your guy doesn't have liability insurance, you will be left holding the bag trying to sue him for damages. Good luck with that! Roto-Rooter is insured for millions so if we do something to cause damage, you won't have to worry.

5 . Can the technician be trusted in your home? Who is that guy? Does he look shifty? Is he an ex-con? Can I trust him around my children and my belongings? These are legitimate concerns. That's why Roto-Rooter conducts crimial background checks on every prospective employee. We don't hire anyone with a criminal background - so you can have peace of mind. Additionally, Roto-Rooter drug screens its employees. We don't want druggies working for us because you deserve a safe, sober plumber solving your plumbing problems.

Yes, a fair price is important but so are all of the above points I've made. These extra steps cost us a lot of money but we take these steps because our customers expect this sort of premium service from Roto-Rooter. It's true that your co-worker's brother-in-law who works out of his garage can probably do the job for less money than we charge you but safety and security need to be factored into your decision too.


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