How Roto-Rooter’s Indianapolis Branch Embodies Quality
Roto-Rooter’s mission is simple but effective: to provide the best quality plumbing services in Indianapolis. Our dedicated and skilled team of Indianapolis plumbers and technicians bring their A-game to every call they make, whether they’re performing routine drain line maintenance or using trenchless technology to repair damaged sewer lines. We offer 24/7 emergency services year-round, including evenings, weekends, and holidays.
Indianapolis Customer Stories
The work of the best Indianapolis plumbers speaks for itself in our customer stories. The two stories below illustrate Roto-Rooter’s commitment to quality:
Honesty over Profits
Before working with Roto-Rooter, Melissa Ochoa had months of drainage and flooding issues. The first plumber they worked with claimed they found extensive damage to Melissa’s pipes, estimating repair costs in the tens of thousands of dollars. They water jetted the pipes but dislodged a valve cap, resulting in additional clogs.
Dissatisfied with her experience, Melissa turned to Roto-Rooter plumbing technicians Phil and Terry. We’ll let Melissa speak for themselves:
“Phil and Terry took ample time to diagnose the issue and resolve the damage. They were prompt, professional, and worth the money. They were clear in explaining the issue and educating us, and allowed us to view camera footage to better understand the issue. Thank you so much for being honest with us. It is very clear that Roto-Rooter cares about its clients and isn’t just trying to make a buck. Appreciate you Phil and Terry, thank you so much!!”
Technician Goes the Extra Mile
Krissy Ogden knows plumbing leaks cause stress as well as serious property damage. Roto-Rooter technician Miguel made navigating a “terrible situation” easier by overdelivering on customer service. Krissy praised Miguel for voluntarily making himself “a contact through the cleaning, drying and pickup process, seeing the job through which is outside of his responsibilities. He was very responsive to text messages, always patient, and very friendly. He went above and beyond my expectations in terms of customer service and quality work, a high bar in themselves. Very appreciative of everything, and he deserves a job well done from our family.”
Positive Customer Reviews in Indianapolis
Roto-Rooter customers consistently rate us among the best Indianapolis plumbers for our quick response times, quality work, and dedication to customer satisfaction. Below are some compelling reasons to contact Roto-Rooter instead of other plumbers in Indianapolis:
- “Roto-Rooter had an employee out the same day we called & the problem was repaired the same day as well! The employee (Dorian) who helped us was extremely kind, professional & knowledgeable. We had an amazing experience & definitely will be repeat customers in the future. Thank you for quick, friendly service & reasonable pricing!” Alexis Nash
- “RJ did a great job for us. This was a late Friday afternoon emergency, and he arrived earlier than I was told, which was great. After a quick review of the issue, he made a reasonable quotation and got right to work. The repair was complete, and the area cleaned up in less than an hour. Nice professional job. I would call him again.” Jay Merrell
- “Miguel was so helpful, Very professional, and extremely knowledgeable! He made me feel like he genuinely cared for what I was going through when my water heater leaked into three rooms of my home. Peace of mind is invaluable. He assured me that I would be taken care of through the entire process. So glad I chose Roto-Rooter!” Lindsey Wilson
Join the Roto-Rooter Family
Choose Roto-Rooter when you need the best plumbers in Indianapolis. Our commitment to high-quality, reliable plumbing solutions shines through in every aspect of our services, from our friendly, skilled technicians to our rapid, 24/7 emergency response times. Join the Roto-Rooter family; we go above and beyond for you!
Roto-Rooter: Providing Indianapolis with Quality Plumbing Solutions
Roto-Rooter serves the greater Indianapolis area, including Indianapolis, Fishers, Westfield, and Columbus. We pride ourselves on prompt, reliable service when you need it most, and we look forward to serving all your plumbing needs!
We’re Indianapolis’ trusted plumbing, drain, and water cleanup company—Call for Roto-Rooter today!