Experts in Plumbing, Drains & Water Cleanup

I am more than satisfied with the service I received from Kris and Jason. Thank you

I had a floor drain in my laundry room that keep overflowing when I ran water in my kitchen sink. The service tech came and explain that my pipes had a ... grease buildup in it. He explain that he would run a snake in the drain and if he could not unclog it, it would be no charge. He ran the snake for about 15 minute and the drain was clean out. My wife was very happy that is was no longer overflowing on the floor. The service tech was very friendly and professional. Yes I would use them again.

I'm writing this letter regarding the work that had to been done regarding my sewer line. When this job first started I thought we had a slow drain that was ... causing the problem that when my washer drained my toilet bubble/guggled. Simply problem right....OH no, nothing is simple. Long story made short the sewer line had to be replaced.....problem....big tree sits right where the sewer line runs. Solution, re-route the sewer line around the tree. Everyone who worked on this project from the first serviceman that snaked the drain . Dusty doing the water blasting and Johathan Briere, field supervisor and the crew from G.E.S. Brandon and David, were professional, knowledgeable and courteous. The guys had to dig the yard up twice but that's ok I was impressed with how well the final grade looked. I just hope no one took offense to me supervising from my front porch. I explained to the guys that I use to do construction work and and find all this fascinating. I would highly recommended Roto Rooter to family and friends who need this type of work done and hopefully they would get the same crew to do the job, Happy satisfied customer...but my wallet is lighter....guess my hip won't hurt any more (LOL)

Evan did a great job! Give him a raise...

I would be remiss if I didn't comment on the plumber you sent to my residence, Mr. Chawng. This gentlemen was very professional, polite and provided information as requested. Would ... that all techs were as courteous and thoughtful.

Like your response time.and service rendered.

Arrived on time. Everything explained fully. Problem fixed.

They were very helpful and friendly.

My call was answered by Dawn and she was very helpful. She listened when I explained the problem and was empathetic with the situation. She provided me with ... a time to expect the service person and told me that I could call back if needed. Jeff was the service person who came out (well within the time frame provided). He was personable and listened as I explained what we had already tried to clear the clogged kitchen sink. He checked all of the pipes and got straight to work cleaning it out. He completed the job in a timely fashion and was very helpful in explaining to us what product we could use going forward to potentially avoid further clogs. I would definitely use and recommend Roto Rooter to anyone I know that's having plumbing issues.

The service was quick and prompt. We had a someone out the next day on a weekend to put in a back flow pump for us. What really helped us ... choose Roto-Rooter was the fact that they took their time to explain everything going on from where the water damage came from to the meter reading and more. We couldn't have chosen a better company to aid us in such a stressful situation.

The service was excellent,very happy with you guys.

Great efficient work.

Tech did a great job. It was Friday on a holiday weekend and I believe it was his birthday even. I called and he was here in I believe 30 ... mins. He was on his way home when he got the call and It ended up taking him couple hours. I felt bad but he didn’t complain.

Good service. They have me a good discount.

Excellent service by Technician Kris Wiening

My technician Van did a fantastic job diagnosing and fixing the issue just an hour after I called them to schedule an appointment. Very helpful explaining everything!

Serviceman Kyle did a great job on repairs to my water heater! Thanks Kyle

Flooded bathroom with toilet water. Area affected included walls and flooring. All was cut out and removed. Air fans placed and the drying phase was started. All done in a ... timely and professional manner.

I just wanted to say the restoration and plumbing guys were awesome. Bob , Chris, Mason, Kevin, Van , and Mark

You guys ended my nightmare in 1 day. My bath had been left a wreck by a bad contractor for almost 2 weeks. With 2 special needs boys, it was ... terrible. But you fixed it all! Thank you!!

Service completed as promised. Agents were prompt, courteous and explained all work to be done. Exceptional work! Would recommend to family and friends.

Our tech showed up promptly about 30 minutes after we called. He was polite, professional, well organized, and finished the job even after encountering difficulty with no extra charge ... to our bill. Whatever you pay that man, he needs a raise!

The plumber, Chawng Vunga, was prompt and very professional. We appreciated the one day service and would call Roto Rooter anytime we need plumbing service.

I was kept informed of when the plumber would arrive. Plumber was professional and took the time to explain all potential issues, what he was doing and why.

Very professional. Very clean, no mess. Services didn't take long Overall, very good. Will always recommend Roto..Rotor.

Artie Diaz was the initial responder and right off the bat he reassured us that this was easily fixable. He also set up (without any prompting) an appt for early ... next AM for us, which was very thoughtful. Tim (don't know last name) was the person who showed up the next day and spent hours fixing the problem in a patient and professional and reassuring manner. Tim cleaned up the area, and made suggestions as to next steps. He recommended Collin's services to get us back to normal. Collin and his team have also been professional and informative. But most impressive was the professionalism, responsiveness and calm demeanor of all your staff. Very glad we call Roto Rooter.

My technician listened to my issue and took the time to not only diagnose my problem but went the extra mile to ensure it was true my fixed and shouldn’t ... be a yearly problem anymore- I’m thrilled