Roto-rooter came quickly and fixed the problem immediately. Then they set up drying equipment and helped me file for insurance claim.

job was well done. service man courteous. may use Roto Rooter again if need arises

Always does a great job.

Within 2 hours of my call for service on a Saturday, your technician arrived and cleared my plugged drain. Very excellent experience!!!

Technician responded quickly, was very pleasant, and professional. He quickly determined the problem and corrected it. Very happy with his work!

A wonderful experience. Technician showed up, smile on his face and very friendly. He understood what the issue was and instead of replacing one valve, I decided to replace both. ... (Sink) Such a great deal and great service, all on a Holiday! Wouldn’t hesitate to use them again and would recommend them highly, especially him!

Our plumber was on time and very courteous and polite. He did a great job and explained everything that he was doing. Thank you Roto-Rooter for such a great job.

Jeff was very considerate and careful with my bathroom. When he was finished he had me come in to see how it was working and explained some options.

Toto-Rooter employee very professional and friendly. Toto-Rooter was recommended to me by my plumber. He said they did a better job on kitchen drains than he could.

Very courteous and informative technicians

Dominic (plumber), Shawn (water restoration) and Miguel (project manager) were very friendly and very professional. So were the two men who came in to set up the fans. We really appreciated ... all their help and genuine kindness, and their prompt and attentive service.

Good job. Got here when he said. Fixed the problem. Very professional. Would recommend them to anyone who has a plumbing problem.

Service arrived fast and he was professional and personable too!

This was for one of my rental properties. The guy that showed up was courteous and knowledgeable. He completed the job to our satisfaction.

Your technician , Kyle, was one of the most polite serviceman I've ever had complete a drain problem and he was friendly and knew what he was doing. He ... completed his job in a very timely matter and cleaned up before leaving. I was very pleased with him and from now on, no matter what the problem, i will recall Roto Rooter from now on, and recommend them to anyone asking me for a plumbing problem. Thank you for your fast clean and friendly service.

Service was professional. Second serviceman required. His knowledge and corrective action saved the day.

Friendly, helpful staff. I had a pipe break in the slab of my home. It was really frustrating and worrisome, but Joe Spears worked with me to help alleviate ... my fears, and hore to work through all the different processes, including insurance.

Technician assessed my problem and resolved it in a timely fashion. Also the technician performed only the repairs that were necessary to fix my problem and did not try to ... sell me parts/labor that were not related to my plumbing issue.

The technician was very professional, courteous, and knowledgeable.

Eddie was terrific. He diagnosed the extent of the problem very quickly and soon thereafter began what turned into a lengthy process of clearing over 50 feet of clogged ... kitchen drain. He had to switch from a 50 footer to a 75 to get through it all. He worked at it until the drain was working like new and advised us on what to do to keep it clear. The service call includes addressing any related problems that occur within the next 6 months. We found Eddie to be very customer friendly, knowledgeable and hard working.

Eddie was very courteous and caring. I felt confident in his efforts to help, as his knowledge and experience was evident in his actions.

Scheduling online was quick and easy. The gentleman that came was informative, helpful, and worked quickly. He took time to assess the problem, but then quickly went to work. ... He provided additional guidance on ways to prevent future issues.

Due to my schedule, I had to ask for service on a Sunday. Fee for service seemed high, but considering alternatives such as taking time-off from business, it ... was ok. Work was done very well by a polite clean service man. Excellent.

This was my second service call due to some issues on the first call. Dominic was great in explaining that my water softener had not been installed properly and ... was against code. He showed me how it should have been done and gave me all the information so that I could call Lowe’s and let them know there is an issue. He also snaked the drain so that that would never be an issue, even though it did not resolve the water softener issue as far as improper installation. He gave me all the notes I would need to explain to Lowe’s when they come back out that this was not done correctly. I really appreciated his help. If anyone ever asks who I would take for plumbing service or installation of water softeners, I will definitely tell them to skip Lowe’s and go straight to Roto-Rooter . If I had known that this was a service that you provided, as far as insulation, I would not have went back to Lowe’s in the first place due to previous installation issues

Excellent service The technicians name was Charles and he was very efficient Thank you

Our technician was timely and professional. He asked good questions about our plumbing issue and gave us an upfront estimate. He had to leave the premises to purchase a part, ... but still was finished in a reasonable amount of time.

Great service, friendly tech- got job done