How Philadelphia Roto-Rooter Branch Embodies Customer Service
Roto-Rooter plumbers in Philadelphia pride themselves on exceptional customer service, whether unclogging a toilet drain or replacing entire sewer lines. When you call our 24/7 service line, you won’t get a voicemail or have to leave a message. You will always speak with an experienced Roto-Rooter professional. And you can expect the best possible service, including rapid response times, transparency, and efficient solutions to your plumbing problems. Our technicians are the best plumbers in Philadelphia and are always ready to go the extra mile to ensure your plumbing flows smoothly.
Our Commitment to Quality Service
Roto-Rooter plumbers in northeast Philadelphia and the greater Philadelphia area make it our mission to provide high-quality plumbing services. As part of the Philadelphia community, our technicians understand the role plumbing plays in local life and how even minor plumbing issues disrupt homes and businesses. By resolving plumbing problems quickly and efficiently, our dedicated local technician team helps make your life better and less stressful.
Customer Stories Reflecting Our Commitment to Customer Service
When we call ourselves the best plumbers in Philadelphia, we bring receipts. Customers share story after story with us, detailing how Roto-Rooter resolves plumbing woes while maintaining the highest quality service. Here are just two such stories:
Thanksgiving Emergency Leads to Lifelong Customer
Craig Martin noticed his residence's drains were acting up the night before Thanksgiving. He called Roto-Rooter’s 24/7 service line, and by 9.30 p.m., our Doylestown plumbers were on the job. Working on the cold November night, they provided a temporary solution to get Craig through Thanksgiving. They returned on Saturday and discovered the cause of the problem was a partially disconnected sewer line. By Monday, Roto-Rooter had the problem resolved. Craig was “very happy with their responsiveness and the quality of their work.”
Another Thanksgiving Emergency, Another Rapid Response
Breeanna Norris of Hatboro, PA, made it through Thanksgiving, but by the holiday weekend, she realized she had a drain clog. She was more than impressed with our technician, John, who was “amazing.” She also noted that Roto-Rooter’s customer service representative called . . . to make sure I didn’t need my appointment moved up. He also made sure we didn’t have flooding or other issues that would call for immediate service.” The quality of service Breeanna received is exactly what we’d expect from our team of dedicated plumbers in Hatboro.
Philadelphia Customers Recognize Roto-Rooter’s Commitment to Service
Roto-Rooter plumbers understand the Philadelphia community’s insistence on swift, courteous service and quality results. Our plumbers value their reputation in the community and strive to ensure each job ends with a happy, satisfied customer.
- “Wayne was amazing. Extremely professional and knowledgeable. [He] arrived exactly when he said he would, diagnosed the problem quickly, made the repair, and made sure everything was functioning properly before he left. [He] even gave me his cell number in case there was an issue later. I would highly recommend!” Sam Riccio, Doylestown, PA.
- “I made a non-emergency appointment for the same day, and Michael showed up right on time and was as professional as one can be. Not only did he fix the problem, he improved the setup of the basement bathroom. I also only recently bought this house so Michael also helped me identify a few things of which to be aware. I’m trying to call more small local businesses for help these days, but Roto-Rooter is my go-to for plumbing now.” Ryan White, Hatboro, PA.
Roto-Rooter of Philadelphia: Dedicated to Quality Service
Whether you’re dealing with a clogged drain or a disconnected sewer line, Roto-Rooter plumbers are there when you need us. Our technicians continuously prove themselves the best plumbers in Philadelphia, bringing professionalism, skill, and a sense of community to every job. We’re your local plumbing experts and look forward to serving you soon!