Plumber in Queens, NY

Mike is professional, knowledgeable, and very pleasant. He explained the issues clearly and resolved the problems efficiently. He is definitely an asset of the company. Highly recommended.

Your serviceman was here quickly and knew what was needed and did it. Very good service.

This was my first Rotor-Rooter experience and I must say from the moment of my emergency call to the arrival of the technician Richard, it all went extremely well. Richard ... was very professional and performed the task at hand with impeccable accuracy. He is a true asset to the Roto-Rooter team and because of him I will recommend your company highly. Thank you all ! Michelina Celli Big E. Farm 6133 Sound Avenue Riverhead, NY 11901

During our time of need(labor Day 2017) our main drain pipe let go in our basement. Upon notification of your company we were lucky enough to get quick action from ... your company. Within 45 minutes we had your tech Benny #7181 on scene re mediating our piping. Upon his evaluation Benny did a needs assessment and determined the needed supplies. He then went and picked them up at our nearby Home Depot. We want to thank your staff for the rapid dispatch of your resources for the plumbing issue and mitigation services of Que Beasley and Tom Kerwin.

Your man was very professional and did a very good job very happy with the service

I was very pleased with the quick service I received when I first called about my problem. Everyone was very efficient, helpful and friendly. When I ... called about a problem someone showed up soon after and resolved it. Thank you for all your help.

Excellent service - first with the initial phone call - the receptionist was friendly and informative The wait for service was short. The service man was knowledgable and worked ... fast and efficiently . All in all, I was very pleased with the service .

Great service and quick to show up and very knowledgeable

Received prompt and efficient service. Representive was thorough and knowledgable.

The service technician was very cordial, and efficient. Did a great job

Hank was excellent. Very knowledgable, friendly and professional. Made my dishwasher hook-up a great experience.

Had a backup in my downstairs bathroom, called Roto Rooter, and they came to my home within the hour I called and they found the problem and fixed it. ... The Technician was very knowledgeable, told me what was wrong and fixed the backup I would recommend Roto Rooter to anyone that has a plumbing problem they are fast and knowledgeable.

Excellent service start to finish for plumbing clog and water restoration. Friendly, professional staff - even helped file my insurance claim. Very pleased indeed.

He was on time and very knowledgeable and professional

Alex our repairman was great! He not only figured out the problem quickly but repaired it quickly as well. He was extremely considerate of our home and very neat. I ... would highly recommend him.

all workers & foremans were very friendly & went about their jobs with knowledge & speed.

Within an hour of my call Roto-Rooter arrived at my house. The plumber was both friendly and professional, quickly located the source of the problem, fully,explained what was required and ... gave me an immediate quote. He completed the job, taking great care not to traipse dirt and mud into my home. In addition another member of staff arrived and explained the remediation that would be required - but put no pressure on me to use Roto Rooter for these services. Having opted to use them for the service Joe assisted in contacting my insurer to make a claim and set up everything for the project manager. The project manager came to the house later that evening and carefully documented the damage for insurance purposes. He also established liaison with the insurer's claim adjustor. Root Rooter not only offered a great repair service, but also made dealing with the aftermath of a drain blockage exceptionally easy for me, the customer. Can't recommend them highly enough.

Excellent service. A call from you regarding the fact that my service Technician, Mike, was running late. Then when he came he was all business but friendly and ... extremely knowledgeable. He answered each question I had in detail, and ran through the problem with the plumbing. He explained everything he was doing, and why he was doing it. He treated me with respect, which was so appreciated. Whenever I have any problem with the plumbing in the future, he will definitely be the person I want responding. Thank you.

The plumber named Will was extremely helpful and knowledgeable. I think he is an excellent representative of the company.

Bill and Rafeal were very professional and explained what they were going to do and what needed to be done. Even put everything back that they needed to move! ... The camera down the pipe was so interesting. I would definitely use again.

Thank you so much for your service. My tech #1399 was extremely efficient and competent. I was informed of the workings of my house and made to feel ... at ease that all would be working properly and that the problems were solved. I will be recommending Roto Rooter to my friends. Thank you.

Did outstanding work to clear a line under less than ideal circumstances. Took the time to understand all components of the system before bringing first tool to the effort. Highly ... professional. Gentlemanly demeanor.

Steve arrived to check out the clog. I have never seen a person sooo Professional and caring. He explained everything that he was doing and was very caring to make ... sure when the job was done it looked the same OR better then when he arrived. Steve is a true professional !!

The serviceman asked many questions and explained everything completely. He was very professional.

Your water damage supervisor Scott was here as promised between 8-10am. Once he was complete tech Chris # 62 came in and did a phenomenal job. He found our clog ... and removed it. After he was complete Doug came in not more than an hour later with his camera to find the root exposure for future removal. They were all very professional and I would recommend these techs to anyone. Thank you, Matt

Andrew Conner Tech #973 came to my Commercial Building on Friday September 12,2015. We had an on going problem with the main drain for the toilets. He worked very hard ... to find the problem, This is a very old commercial building (1946) He had to figure out the layout of the Pipes and find the clean outs. He actually went into the crawl space of the adjacent building getting quite dirty. It took him about 2.5 hours, but he was very persistent. He eventually cleared the the clog. My Tenants will be delighted Monday Morning. Hold on to this guy- He's personable professional and knowledgeable.Thank you Eddie

We had a water leak somewhere in our half bathroom. Roto Rooter Plumber Michael identified the problem right away. He had to break into the wall and was very careful. ... He was so considerate as to make a neat hole. He explained clearly everything he had to do. He was very jovial, kind, and professional. He had a wonderful demeanor despite being called so late in the day. This was the second time I have used RR ( I had a kitchen faucet installed & leaky pipe replaced) within a month. The service and the plumbers have been exceptional. Highly recommend !