Niagara Falls Plumbers Near You

Cleared laundry line from calcium build up The Service Technician was professional, neat, quick, got the job done fast, wish I had not waited so long.

I received very attentive service from both Lou and Sydney in the office. Andrew, the plumber, came to our house on two different occasions and performed top quality work both times ... - both times explaining what was needed to keep the plumbing in top condition. Andrew went out of his way to make sure that everything was done properly and that we were completely satisfied. I was glad that I called Roto-Rooter when I had a plumbing problem.

I have had to use the services of Roto-Rooter a couple of times for plumbing service and each time the customer service was outstanding. The service technicians attended within ... the time they advised, were very professional and performed repairs in an efficient manner. The 24 hour service is excellent. I am very pleased with their services and would not hesitate to recommend them to anyone.

John was at my house within an hour of me discovering water in my basement. He took care of the problem quickly, and because he arrived just before 5pm, he ... didn't charge me the overtime rate. Fast, friendly and fair. You can't ask for more than that! Thanks again, John!

The service guy you sent was one of the best I have dealt with in a very long time to having a great dedication to his work and my satisfaction. ... He wanted to ensure his work was completed and done well to the point he went back to the office to get a key to open the lines; even when he could have walked away. He said he couldn't sleep well and would think about his work all night not knowing if the seal was good. (not only did he come back and forth on other jobs and working along with the city completion times to turn off the water - they had to replace the main water lines which slowed him down)-- he was also very clean and considerate. work place after the fact was tided up. I really appreciate that kind of detail to his work and want to make sure that he gets a huge thank you and to be recognized by your company as a great worker. (JOSH P) was the service tech's name

After a week with no hot water, and having another plumber not show up 3 times. A friend recommended Roto-Rooter, I didn't know that they also did plumbing issues. ... I am so glad I called. This company showed such professionalism. They called the morning of the appointment and just before they got to the house. I highly recommend them to everyone. I know I will use them again for all my plumbing issues. Thank you again, I have hot water once more.

This was absolutely the very best service! Right from the first phone call after a flood, Lou handled the call professionally and got me The immediate help I needed. ... I knew what to expect and was given quotes before any work was performed. Chris, Erik, and Randy did an incredible job promptly and exactly to the estimate. They talked me through all the potential problems and kept me completely informed throughout the entire process. I can fully trust and recommend RotoRooter and their work.

On time and professional service.

Service was fast, comprehensive and efficient. Josh and his associate worked hard for us, and we appreciated his ability in keeping us informed and up-to-date. Thank you !

Your tech, Chris Z, was extremely helpful, courtesy, gave me several options and explained the options to me. Very satisfied with the service and the clean up.

TJ was our service person and he did a great job. Very polite and committed to his work.

Just a quick word to commend technician TJ for the terrific job he did this morning....he was early, professional, informative, and explained every step he was making so we understood ... the process thoroughly.....He asked if we would like him to remove his boots and cleaned up where ever there was a mess afterwards.....totally considerate every step of the way. Not to mention that he was such a nice young man to deal with and I would totally recommend him for any issues you have. Well done TJ! Jill-Anne Pyke Niagara Falls

We had Francis help us today and he was fantastic. I can't say enough good stuff about him - he came right away, was patient and incredibly helpful.

Keith came and snaked our main drains in the basement until the property line. He removed a tree route. He was very professional and friendly, even cleaned up. Thanks for ... coming out on a Monday evening to help us out.

I would highly recommend your company, Kimble was very professional and knowledgeable. Sump pump room left clean, and job completed in timely manner. Great job well done

As a senior lady on my own, I was frantic about addressing my water leak. I want to give a big thank you to a very nice young man named ... Greg who helped me out yesterday with his patience, understanding and professionalism. I was tired, emotional and in considerable pain from my own attempts. Also a thank you to another nice young man named Matt, who came today. I’ve never had the need for this prior to this issue, but I will most certainly use your services in the future should the need arise. Please extend my sincere thanks to both of these gentlemen. They are both definitely great assets to your company.

Thanks to Dan Ryan who did an amazing job fixing my plumbing issues. He was quick, knowledgeable and friendly. I’m so happy that I called Roto ... rooter.

The service provided was exceptional. The tech arrived on time and knew exactly what the problem was. He was friendly, had good communication skills and completed the job ... to our complete satisfaction. When finished the area around the work site was pristine We would definitely recommend Roto-Rooter.

The service provided was exceptional. The tech arrived on time and knew exactly what the problem was. He was friendly, had good communication skills and completed the job ... to our complete satisfaction. When finished the area around the work site was pristine We would definitely recommend Roto-Rooter.

Jason your plumber was great. He talked through what he was going to do and what we were paying for ahead of the actual work. He showed me ... what he haddome and that if we had another problem with this same situation over the next months, he would come and fix it.

Clive was very helpful and gave me expert solutions to my problem.

Chris Z provided excellent service.

Dawson did an amazing job clearing out the sewer lines and handled the problem that arose with expert knowledge and capabilities. He was very thorough, conscience and polite. ... Although the job took longer than expected, Dawson took the amount of time necessary to complete the job. He did a thorough job cleaning up as well. I would certainly recommend Rotorooter for your plumbing needs.

Andrew and Nolan were AMAZING...so professional, courteous and VERY helpful! I highly recommend St Catharines Roto-Rooter!

We had a problem with sewer drainage and called Roto Rooter to schedule a service. Dispatch provided accurate and timely information so we knew precisely when the technician was ... expected to arrive. The technician, Chris, quickly diagnosed the problem and proceeded to remedy the situation. Chris explained exactly what and why he was doing things during his repair. A real professional job complete with a video we will use to show to the City to explain our problem. Have used this company in the past and would not hesitate to call on them again if needed. A job well done.

I was very satisfied with your service. Iwas able to e mail you at 11:00pm &set up an appointment for the next day. This was user friendly. Dianne or Dianna ... called me from your office first thing to confirm it. She was very nice & understanding Chris #77( I asked) was prompt & cordial. He informed me he would assess the situation & then we would talk. He did this very professionally. I informed him that I was a senior and proceeded to fully explain all rates and what he needed to do & asked if I wanted him to proceed. He worked diligently with obvious respect for my house & property.He is the main reason I wanted to give you this feedback. I cannot stress how polite he was , how concerned he was for my situation & his truly good work ethic!! I am a retired Red seal carpenter, Drywaller & Scaffolder and have worked construction for over 40 years. I have been a forman & have run job sites. Chris #77 truly impressed me! Thank you for the help.

Trevor arrived in a timely manner, was engaging, courteous and professional. We explained the problems to him and he told us what needed to be done, before he did it. ... Then, upon completion, he asked if there was anything else he could assist us with today. He cleaned up after himself thoroughly and when he left, everything we asked him to fix worked better than ever! I will definitely come back to this company, simply based on this service alone. If all their plumbers are like Trevor, they are a very lucky company, indeed!