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Eric Smith came to our house to help remove a plumbing snake that had been stuck in a pipe. Eric was polite courteous and resourceful showing great creativity in solving the problem. He is hard worker who gets results and we were thrilled to have him fix our issue. We'd highly recommend him and Roto Rooter. Thanks Eric for a job well done.

Eric Smith was instrumental in getting a plumbing snake that was stuck in a pipe out for us. He was polite courteous and very professional. He showed wonderful problem solving skills and showed great creativity in resolving the problem. He worked very hard and efficiently.I would highly recommend Eric and if a plumbing issue arises i would insist on having Eric back to help. Thanks to Eric and Roto Rooter for a job well done.

I had rented a 100ft long snake from Home Depot in order to clear out my storm sewer drain. The snake went down the pipe alright but but got stuck trying to get it out and despite numerous efforts i could not get it to budge. Eric Smith the Technician from Roto Rooter Hamilton came to my home to assist in removing the snake. Eric showed great ingenuity and very strong problem solving skills and came up with a cleaver and unique approach that after a few attempts finally the snake came loose from whatever was blocking it and we successfully removed the snake so that I was able to return the machine to Home Depot. I can not emphasis enough the thoughtful problem solving efforts Eric employed in order to fix the problem. On top of that he was extremely polite, courteous and professional and was a pleasure to have at our home helping us resolve this difficulty. Eric is a true asset to your firm and a key employee who is extremely talented and creative. He works very hard and is tenacious in his approach to getting the job done in a timely and efficient manner. It was a truly a delight having him here. I would not hesitate for a moment to highly recommend Eric to anyone with a plumbing issue. Should the need arise for other plumbing issues i would be quite pleased and comfortable specifically requesting Eric to help solve any future plumbing issue that I may have.

You are the best I have never had such good fast service like your company gives. Your employes are most polite and caring. I would like to thank your company very much. 5 stars for you.