Kansas City MO's Plumbing, Drain and Water Cleanup Experts

We had a leak under the sink that we couldn't fix. The technician, Justin 3516, was pleasant and replaced the old disposer. He identified another leak and fixed ... that as well. Excellent job.

I called Roto Rooter because my kitchen sink drain was clogged I said that I would like to have someone out as soon as possible. Within 30 minutes I ... received a call that some was on their way. The man that came out looked over the situation with the kitchen drain and within 30 to 40 minutes he had the drain unclogged. He did not have any problems. I would recomend Rotor Rooter to anyone. This is not the first time that I used Roto Rooter to come to my house for a drain problem and this will not be the last.

We were very pleased with the quality of the work and the workers. I suppose time will tell more about the work! But the workers were incredibly skilled, polite, courteous, ... and helpful. Thanks Roto-Rooter!

We had Jim out on Labor Day, he was great. Came in figured out the problem and got it taken care of fast. He explained things and was ... very nice.

Richard was awesome! He was very polite and got my faucet fixed for me.

Very pleased with the work that was done. Both technicians were very efficient and not at all rushed. Provided clear explanations for problems. Provided maintenance advice. ... Estimates were provided for future service from Roto Rooter.

Very professional technician that loves his job and has very good people skills.

We discovered a puddle of water on our basement floor due to a leaking sump pump (on the Sunday morning of a holiday weekend). We submitted an on-line Roto-Rooter ... appointment request and a plumber arrived within 30 minutes (to our great relief). Chris L. (tech #0368) completed the replacement of the damaged check valve. He performed the work in a professional and personable way. He made an unpleasant incident pleasant. Will will call Roto-Rooter for any future plumbing issues, and definitely recommend them to our friends, neighbors, and family. Great job, great employee, great company.

I called Roto-Rooter to unclog a bathroom sink. Within 30 minutes I received a follow-up call and within an hour Mark, the technician, arrived. After attempting to unclog ... the sink I was told that he may not be able to get through the pipe because of possible rust build-up. Because of the age of the pipes I could be facing a serious plumbing job. Instead of giving up; Mark called for advice, came back in and worked for at least another hour until he was able to force through, unclog and clean the pipes. This was customer service at it's best.

Dwayne (3453) did an amazing job, he was very professional on time and seemed to know exactly the issues. The extensive ness was also impressive as he explained to me ... exactly what to do for this not to happen again. Thanks Dwayne I will def use roto rooter again.

Our experience with the Restoration was excellent! Tim Berry, Restoration Mgr., was there to assist us immediately. He assisted in reporting the claim to the insurance company. Tim ... reassured on what the job entailed and how Roto-Rooter would handle everything. Anthony, Employee 408, was invaluable in his work as head of the cleaning crew. He was very courteous, informed us constantly of what was happening, was very conscientious and competent in handling the job. He always called when coming, and showed up when he said that he would. He is an invaluable employee!

Very professional and quality work

Our service man,Dwayne 3453 was very,very good. He knew exactly what to do, He double checked his work to make sure there was no other problems, He very clearly explained ... how we would be charged and answered all our questions in understandable language. He also did a very complete cleanup before he left. As I said above, he was very good.

Very friendly and knowledgable

The service received yesterday was prompt, courteous, and efficient. Keith Satomi, the technician, was fastidious in his work, and completed his work with speed and professionalism. My problem was solved ... quickly and the kitchen area was left neat and clean. I would recommend rotorooter without hesitation and will definitely use them again in the future.

I had another plumber to put in pvc pipes in my basement. He did good, but it took him 6 months. On the last approximately foot of ... the galvanized pipe he connected the plastic pvc pipe to the galvanized pipe, He left before he checked to see if the pipe would hold. When I turned on the water after an hour like he said it shot water everywhere. I called him and he said that he would be back in about 3 hours. After 3 hours he did not come back. He did not call and I tried to get him by phone for 4 days. He did not answer the phone. So on the 4th day I called Rotorooter. Allan Schellenger number 1512 came out. He came and looked at the problem My problem was the galvanized pipes that were there had huge mineral deposits in them and were clogged up. The one plumber had replaced the pipes but had taken 6 months to do it. Allan came in and saw the problem spot where the other plumber had connected galvanized pipe to plastic pipe. The old galvanized coupling must have had a crack in it as it was leaking from that crack. I was shocked when Mr. Allan Schellenger connected the pipes in only about 10 minutes. He finished what the other plumber had not done. It was fast and it is still holding. I give roto rooter all the stars available, as this man did the correct thing so that I could have running water again. He also told me that he could have done the job in 4 hours and not 4 to 6 months. I will use rotorooter again, They did the job. # 1512.

Mike C did a fabulous job of unclogging my air conditioner drain! I have had 2 great experiences with Roto-Rooter. Will be using them for all of my plumbing needs.

Plumber was fantastic! Super quick response time. Will definitely call them from now on.

I had a back flow valve installed outside in my front yard & the crew who did the work was professional, efficient & informative. After the work was completed, they ... returned the ground so that you can't even tell there was an 8 foot hole there! Thank you John & Bobby, great work!!!

always a professional visit. Knowledgeable with any question I have.

Our technician, Mark, was punctual, professional, knowledgeable and skilled at his craft, as well as friendly and polite. We're very satisfied with the work he did for us, and for ... the helpful advice he gave us to keep our drains clear in the future.

I called because water was backing up in the basement drains.and my sump pump wasn't working. When I called the person was so helpful, scheduled my appointment. I was called ... when the Tech was in route. My daughter was home said they were friendly and polite. I didn't have the amount they were charging. Because I've been a customer the tech called to see how he could help me and we came to an agreement. I will be using you for all my plumbing needs.

My basement is dry as a bone. We had problems for years but now the basement stays dry. Professionals like Roto-Rooter are worth the expense.

Was able to get an appointment promptly. Service man got right to work and had our problem fix quickly.

We had a stopped up kitchen sink. Service was very prompt ne poblano resolved. Ink cleaned. Advice given o prevent future problems.

Jason Meyer (0131) was amazing to work with!

Jason did an outstanding job installing a new sump pump after our basement flooded. Anthony and his team did an outstanding job restoring the basement. Thank you once ... again to Roto-Rooter