Kansas City KS's Trusted Plumbing, Drain & Water Cleanup Company

I will tell everyone that needs plumbing service to call Rotor-Rooter. The service people are very nice and professional . They explain everything are going to do and ... show you pictures of what the finished product is. I will call them again if I need plumbing services again.

Scott is awesome...thanks!

The technician's name is Chris . His number is 0368. He was very polite and very professional. If I need other services I would ask for Chris. ... He explained every he was going to do and when he was finished he showed me a picture of the before and after photos. I know it was hot out so I offered him a bottle of water. Chris went above and beyond on how he was going to fix my water pipes. He always spoke to me with yes mam. That is total respect. He is a very nice guy.

Sewer line was blocked called Roto-Rooter they came out in less than two hours did an excellent job. Our technician Mark was very knowledgeable and courteous. Did a very thorough ... job.

Great technician. Accurate diagnosis of problem, clear explanation of issues, and expedient correction of the problem (plugged branch line under basement floor). I will use him again if ... (when) issues arise.

Great job! We will call you again Thanks You

Ok yes, I have used other plumbing services over the last 18 years. I would say a C grade. I called you guy's and the tech Richard came out and looked ... at my situation. His knowledge base was like being in a college setting he was a professor of my problem. Why I was having the issues he went out side to examine the ground level and gave me several other options that made solid sense. He educates you the customer while he diagnosis the problem. No sales pressure too . This tech is a true professional and knows what is talking about. A grade. 5 stars for sure!!!!!!!!!

Dalton was very courteous. He worked quick and clean. Did a fantastic job.

Brad Breen? Technician number 1237 was very professional, courteous, and thorough. He explained everything that was needed and gave me a full written account of what was done. ... Couldn't have received better service.

Fast and did a great job

a great experience. serviceman was pleasant & explained what needed to be done.

My technician Steven (1218) was fantastic. He was courteous, on time, and professional. If I ever has any issues with my plumbing again, I'd call on Steven.

Very friendly and helpful on the phone, and when the repair man came to my house he explained everything to me and was also very nice.

Thank you very much for your sufficient service. I am so thankful you came today. I think the man's name was Justin. He was VERY professional and ... he did a fine job for me. He was very very friendly.

The serviceman was courteous and did a nice job.

very pleased. steven was very polite

good service --well done

The first appointment I had kept getting pushed back, then rescheduled. But the second appointment was great. The technician was very helpful and did a great job fixing the ... drain and explaining to be everything he was doing.

Technician was friendly and not pushy to sell. He was anxious to get started and fix my issue.

Adam was very professional, knowledgeable, and polite. He explained all of our options and presented a proposal that fit our needs.

Jarrod came out and was very respectful of our house and us, he gave us very good advise and answered all of our questions. Even though it was the 4th ... of July, he was through and never acted as though he was inconvenienced by coming.

Garrett #358 worked on our stubborn clogged main drain line for several hours. The line had roots and wet swipes in it but he was sure there is more to ... our drain problem as it was tough to get the snake or auger to go far into the line because of a probable break or shift in the clay pipe sections used at the time my home was built. The snake kept getting stuck as he attempted to get further out. Garrett managed to get about a hundred feet out and even had a nice gentleman that was going to run the drain line camera assist in getting the snake unstuck. Unfortunately when it was time to add a second roll of auger line his machine gave out. He left the job unfinished only because his machine started acting up. I was really impressed with his willingness to stay at it even though the circumstances would have caused others to bail on the job. I really felt bad when he left after about five or six hours of working on the problem without getting paid for it. I paid his replacement $500 dollars the next morning after about an hour of work. I hope the $500 paid is shared with Garrett as he did 90% of the work the day before. Both Garrett and the the drain camera man are great assets to your company as both worked to help each other get the drain clear and figure where my drain lines ran. Thanks to both of you. The guy that cleared the line the next day was ok too. But the work ethic of Garrett #358 and the camera gentleman was commendable. Thanks to both of you guys for all of your time and effort.

Hot water tank pressure overflow valve had water pouring out soaking the carpeted flooring in my dining room. I called Roto-Rooter for emergency service and in 45 min. - 1hr., ... the young man Jarad arrived at my home. Jarad was very professional and courteous, he assessed the problem and explained to me what was needed to resolve it. Because of the special part(s) had to be ordered from the manufacturer of the water tank, Jarad could not make a permenant repair, but he did suggest and do what was necessary to prevent the pressure overflow valve from continuing to leak. I am an observer of the Holy Sabbath day (sunset Fri. to sunset Sat.) so the urgency of my plumbing problem was another stress for me, however the fast response from Roto-Rooter and technician, Jarad, this stress was eliminated because the service call was completed an hour+ before sunset!!! THANK YOU ROTO-ROOTER AND JARAD!!!

The service was prompt, through, and affordable. Would highly recommend.

My family has spent over ${esc.dollar}4500 over the past two years on major plumbing needs .We would not think of calling anyone else.

Your service professional was on time. Very knowledgeable and helpful. And extremely professional. I have a business also and based on this experience I will be using the company for ... commercial use.

My technician was Robert Sullivan 0377. He was prompt, courteous, knowledgeable, and a very nice gentleman. He surveyed the situation, solved the problem, and then cleaned up behind himself.