Thank you so much to Patty and to our Roto Rooter Repair person. We had a complete plumbing back-up right at the moment when our once a year visit ... from our family was scheduled. Patty was wonderful and ensured that we had service so quickly that our family visit was saved! We are very, very grateful.

I had a seriously clogged toilet and washer line. The office was very responsive and tried to get a technician out right away. The technician who arrived was ... polite and efficient. He unclogged the lines quickly and tested the lines to make sure they were completely clear. It was a pleasure working with the technician and the company!

I was very happy and relieved to finally get this problem solved.thabk u so much

The work was performed very timely and professional manor. There was no mess left behind and the Technician (Brian) was very courteous. We are very happy with the work that ... was performed today. Thank You Barbara and Andy Joynt

There were problems and a plumber called after 5 and promptly came over. He was clean, orderly, had replaced parts in his van. He gave me his card and ... said if there were any problems to call him directly. Very nice service and I was very difficult. He was a gentleman and a true pro! Thank you.

Plumber was supper nice, everyone was very accommodating.

Thanks for being so helpful and& understanding. I know this job is really difficult,and interesting. Mr. Steven is really helpful. (The Receptionists and& plumbers are really nice). (Said that he would be ... coming to complete his work, on 4/16/16 in the morning). Might be a discount for him to replace a pipe, that is affected by roots. They said they would try not to disturb the plants outside. I appreciate you being as confidential as possible. People can become upset, sorry;I don't. (Sometimes, it could help for people to be able to have a bill sent). Thanks/gracias/sorry. Be Safe. Maybe the workers need longer sleeved clothes. (If there is a discount, thanks).

Aaron was prompt, professional and pleasant. It was dark and he had to run a big cable 100 feet to clear our line. I highly recommend him and his work. Thanks ... Roto-Rooter.

John Locatelli and his assistant were great: Quickly and correctly assessing the problem and then fixing it right away.

Fast,fixed it, and actually came-called 4 other companies who wouldn’t come

My Original guy Steve who came out and recommended that I replace a pipe was great, then I had to deal with someone else after I scheduled the replace of ... the pipe who charged me and only band aided it. I finally was able to get Steve back here after a month of going back and forth and this guy went over and beyond to make everything right for me. He is a stand up guy and in my opinion deserves a raise.

Very quick online scheduling and follow up. Steven Sowanick was my service tech. He was very patient with me and I will always ask for him when I call. Very ... knowledgable. Barbara Doss

Our service technician, Steven, was courteous and fast. He also was very thorough about clean-up. Our problem (stopped up kitchen drain) was fixed quickly. We were very ... grateful!!

Automatic scheduling worked fine. The number to call was out of service

Service exceeded our expectations! We will recommend Roto Rooter to our friends and neighbors. Thank you for coming out to unclog our pipes and to recommend how to prevent this ... from happening again. Job well done, John Locatelli!

John came for the first time and did a great job. I will recommend him to everyone.

I wanted to commend RotoRooter specifically Aaron the man sent to help us with our plumbing problem.(Toilet) He came on time, was very careful to close our door firmly each ... time he went in and out to his truck. I commented that most people aren't so considerate and he said he saw we have a small dog and wanted to be sure she didn't get out! I've had friends that can't seem to get that right even after telling them to keep the door shut! He was professional, Gave us great service and information. He was a company man and seemed proud of his job and the people he worked for Not so common these days!

Steven was great! He was prompt, efficient and professional.

The man who came out to unplug my main line drain was very nice and patient. It was dark out and he had to open up our septic tank lid ... to clear the clog. He also told us that we needed 3 ft of pipe replaced.

Aaron Dye was professional! He explained what he was doing the whole time and had a great attitude. He went above and beyond trying to fix our problem which took ... much longer than originally expected.

Steven arrived promptly, had the toilet working in a very short time. I will recommend Roto Rooter.

Aaron was exceptional and provided us with the best possible service.

Thank you Roto-Rooter for coming out on a Sunday night before Christmas Eve. Steven did an amazing job in the dark and I was back in service for the holidays!! ... Happy customer:))

The technician was great. Now that the corporate office has taken over, I’ve had the worst customer service trying to schedule an appointment. I was told dispatching would call me ... back with an appointment. After 1 1/2 hrs I called back and still could not get an appointment time. I could hear another customer service tech in the background cussing up a storm- talking about someone saying they could get the same service for $100.00- Again, the tech who came to the property was great!!

For years I have used the services of the Santa Cruz Roto-Rooter, for both drains and plumbing repairs, and I highly recommend them.

Steve and Danny were super skillful, efficient and helpful and saved the day!

he did a great job it was a hard job and he never gave up...