Plumber in Van Buren, AR

Yesterday afternoon Brian came to my home to investigate what I believed to be a hot water line leak under my home's concrete slab. He confirmed that it was ... a slab leak and contacted his manager, Eric, to discuss scheduling the repair. Brian then advised that he would return the next morning with Eric to make the repair. They did..... and I was extremely impressed with both employees....personable communicators, knowledgeable, superior problem solving skills, and expedient workmanship.....They were able to reroute a new hot water line to avoid jack hammering.....thus saving me considerable cleanup mess and remodeling repairs.....and I had hot water service restored in approximately 4 hours. What a relief to have my home back to normal. I have used Roto-Rooter several times for drain service, but this was my first time to use Roto-Rooter for a plumbing repair. I definitely will use Roto-Rooter for all my future plumbing repairs.

Brian (the technician) was fantastic! He was professional and courteous and explained the problem to us which he promptly repaired. We have previously called private local plumbers but from now on ... we will always call Roto-Rooter first.

The service technician was prompt, courteous, and knowledgeable. He explained the issue very well, even giving me lots of helpful advice about toilets (brands, adjustments, etc...) I appreciated his expedient ... service and the tips.