John Nguyen is an excellent employee. He was kind, courteous, and professional at all times. We have an old house and he listened to us explaining ... where the problem was and where the pipes went. He spent his time to get our drains running again. He then explained what he had done and offered us a drain maintenance program (an enzyme product) that will work to continue to keep our drains clear. I would definitely recommend Roto-Rooter and especially John to anyone that has drain problems!

John Nguyen is an excellent employee. He was kind, courteous, and professional at all times. We have an old house and he listened to us explaining ... where the problem was and where the pipes went. He spent his time to get our drains running again. He then explained what he had done and offered us a drain maintenance program (an enzyme product) that will work to continue to keep our drains clear. I would definitely recommend Roto-Rooter and especially John to anyone that has drain problems!

Great People, Great job!

Jeff showed up right on time, very professional, explained the probable cause of my problem, gave me options and completed the maintenance promptly. I needed it done within a few ... hours after I called. ANOTHER SERVICE WAS TWO DAYS BEFORE THEY COULD GET ME IN THEIR SCHEDULE. Jeff was here within 3 hours of my call.

The service provider that came out (I think his name was Keven), was an absolute delight to deal with! From beginning - the time I called - to end, took ... about 2 1/2 hours!!!! Most companies can't service you the same day you call, and then they still need at least a 4hr window to show up. I'm very impressed, and will continue to use and suggest to others to use your business! Thank You!!!

James did an excellent job clearing the clogs, and showing us what was going on with our system. He was very professional and explained what was going on in a ... way that we could understand. If all their employees are like James, then I think they will be around for a while : )

Excellent service - fast and friendly

Did a good job, took the tech's card for future work

Had trouble finding someone that would come out over Thanksgiving weekend. Called Roto-Rooter, they were able to get me an appt that morning. Their staff is very personable, courteous, and ... knowledgeable. I was so grateful to them for getting not one but two tech teams out to my area to fix what ended up being a root problem. Thank you Christine, Brandon, James, and Taha!

Sunday, you would think that I know better NOT to turn a water valve. Anthony came out within 6 hours of my original call, did a great job. Back up ... and running. Pretty surprised for a Sunday out of the blue emergency call. Nice job, thanks.

They were a little late, but I was notified that they were on their way. Mason was very polite, knowledgeable, and helpful. :-)

Doug, who came to help me was polite, knowledgeable and personable. Roto-Rooter sent a good tech with the right equipment to restore flow in my drains the same day.

very pleased with Roman. very polite and did a good job

Josh was skilled and pleasant to work with. He answered all of my questions.

Oliver was great. Very courteous and professional, helped us tremendously with repairing the leaking pipes.

Richard was awesome! He fixed something that another company gave me the wrong information on.

Prompt service - tech knew what he was doing.

James was fantastic and really gave great effort to help us with our problem.

Very happy with the service I received from James and the camera guy with the cool Dodge Hemi. They quick and correctly assessed our problems, snaked out our ... lines and offered solutions going forward. Great work guys!

Excellent job thank you for good customer service.

they did same day service and did a great job! thank you so much!

They exceeded my expectations. Valentine Hernandez is knowledgeable, professional . His service is greatly appreciated along with the other technicians. This ordeal were very stressful @76 years old and ... my husband has stage 4 renal failure.

They exceeded my expectations. Valentine Hernandez is knowledgeable, professional . His service is greatly appreciated along with the other technicians. This ordeal were very stressful @76 years old and ... my husband has stage 4 renal failure.

Valentine Hernandez is an excellent Service Technician. He displayed a willingness to assist with being polite, courteous and professional.

Showed up within an hour on a Saturday afternoon, had everything fixed in an hour and even offered to take my old broken garbage disposal

I just wanted to write you a quick note to let you know how happy we were with the service we received in Chandler, Arizona. We cannot say enough wonderful things ... about Roto-Rooter. We called them on Sunday (Father’s Day of all days), and they were able to get someone out to us in under an hour. Our technician, Jiuhua Huang, was fantastic! He was able to quickly assess our situation, give us a quote, and even coupon for a discount! He was so professional, so nice, a great communicator, and all-around a wonderful person to work with. He resolved our issue quickly, cleaned up the wastewater mess, and even trimmed and cleaned up our bush where the cleanout was. He went above and beyond what we expected and we just want everyone to know how great our experience was. We will continue to use Roto-Rooter in the future for our home, and our rental properties, and will recommend them to everyone we know!

Zip code is wrong. Should be 85345. It won't let me change it. He did a great job and we love you guys.