Scottsdale's Trusted Plumbing, Drain & Water Cleanup Company

John Nguyen is an excellent employee. He was kind, courteous, and professional at all times. We have an old house and he listened to us explaining ... where the problem was and where the pipes went. He spent his time to get our drains running again. He then explained what he had done and offered us a drain maintenance program (an enzyme product) that will work to continue to keep our drains clear. I would definitely recommend Roto-Rooter and especially John to anyone that has drain problems!

John Nguyen is an excellent employee. He was kind, courteous, and professional at all times. We have an old house and he listened to us explaining ... where the problem was and where the pipes went. He spent his time to get our drains running again. He then explained what he had done and offered us a drain maintenance program (an enzyme product) that will work to continue to keep our drains clear. I would definitely recommend Roto-Rooter and especially John to anyone that has drain problems!

Great People, Great job!

Jeff showed up right on time, very professional, explained the probable cause of my problem, gave me options and completed the maintenance promptly. I needed it done within a few ... hours after I called. ANOTHER SERVICE WAS TWO DAYS BEFORE THEY COULD GET ME IN THEIR SCHEDULE. Jeff was here within 3 hours of my call.

The service provider that came out (I think his name was Keven), was an absolute delight to deal with! From beginning - the time I called - to end, took ... about 2 1/2 hours!!!! Most companies can't service you the same day you call, and then they still need at least a 4hr window to show up. I'm very impressed, and will continue to use and suggest to others to use your business! Thank You!!!

I wanted to take a moment to let you know about my experience with Roto-Rooter and my technician Terence. I have lived in my home for seven years and this is ... my fifth garbage disposal. I do not think I am hard on the units, but they keep going out on me. I went online and scheduled my appointment for the next day. Your technician greeted me with a smile and listen as I explained what I was experiencing. He confirmed just what I thought, I needed another garbage disposal. I purchased a new disposal online and Home Depot is only 5- 10 minutes away. There were 7 disposals in stock. Unfortunately, once I got to Home Depot they did not have what I needed. Terence was so wonderful to not only wait for me to pick up disposal, but he was so gracious about me coming back with no disposal. He kept in touch with me so we could reschedule as soon the unit arrived. Almost ten days later he came back to complete the job. If I continue to replace the disposal every two years, I will not hesitate to call Roto-Rooter and Terence again. Thank you, Terence, for all your patience and your professionalism. Sincerely, Carolyne Wright

Th technician was very knowlegable and helpful in resoving the issue. Prompt repy and service.

Anthony was very quick to respond to the clogged sink and was able to get everything cleared just over an hour. He communicated with me (I was not present) the ... issue and we were able to handle everything over the phone.

I personally think I did an outstanding job if I do say so myself. But if you want confirmation of such stellar performance feel free to contact the customer, as ... I am sure she will say as much if not more.

Tech was very helpful and knowledgeable, helped me understand cause of issue.

Great Dedicated Service, will use these people again, prompt and courteous customer service., right on time as specified.

James did an excellent job clearing the clogs, and showing us what was going on with our system. He was very professional and explained what was going on in a ... way that we could understand. If all their employees are like James, then I think they will be around for a while : )

Excellent service - fast and friendly

Did a good job, took the tech's card for future work

Had trouble finding someone that would come out over Thanksgiving weekend. Called Roto-Rooter, they were able to get me an appt that morning. Their staff is very personable, courteous, and ... knowledgeable. I was so grateful to them for getting not one but two tech teams out to my area to fix what ended up being a root problem. Thank you Christine, Brandon, James, and Taha!

Sunday, you would think that I know better NOT to turn a water valve. Anthony came out within 6 hours of my original call, did a great job. Back up ... and running. Pretty surprised for a Sunday out of the blue emergency call. Nice job, thanks.

They were a little late, but I was notified that they were on their way. Mason was very polite, knowledgeable, and helpful. :-)

Doug, who came to help me was polite, knowledgeable and personable. Roto-Rooter sent a good tech with the right equipment to restore flow in my drains the same day.

very pleased with Roman. very polite and did a good job

Josh was skilled and pleasant to work with. He answered all of my questions.

Oliver was great. Very courteous and professional, helped us tremendously with repairing the leaking pipes.

Richard was awesome! He fixed something that another company gave me the wrong information on.

Prompt service - tech knew what he was doing.

James was fantastic and really gave great effort to help us with our problem.

Very happy with the service I received from James and the camera guy with the cool Dodge Hemi. They quick and correctly assessed our problems, snaked out our ... lines and offered solutions going forward. Great work guys!

Excellent job thank you for good customer service.

they did same day service and did a great job! thank you so much!