Trusted San Bernardino Plumber for Drains, Water Heaters & Water Cleanup

We had a waterline losing water pressure underground but we couldn't see it. I called Roto-Rooter, 909-397-0567, & spoke to a woman who had me hold on the line while ... checking with a supervisor to make sure you had the below ground sensitive equipment available to find the leak. She scheduled a person to be at my home around 6PM, that same day. I arrived home approx. 5:40PM & within 5 minutes the Roto-Rooter man, MICHAEL, arrived. After learning how our 'mountain' water system operated he checked all of our pipes, inside & outside, & said he could find no leaking pipes. Fortunately, the night prior, my husband & I spotted where the leak might be. Sure enough that is what "Michael" figured as well. At that point I let Michael know that we appreciated him coming out to check our pipes, but that we would find & repair the pipe. I wanted to let you know how great Michael was at understanding the situation, & how thorough of a job he did. Please make sure to let him know that. Sincerely, Linda Kranz

Joe Dorado was very professional. He was very knowledgeable and took care of my problem.

Excellent customer service that keeps you updated on technician arrival time, respectful, honest, and always on-time technicians. Very reliable company.

The service received solved our problem. The technician, A'ynes Benitez, was efficient, hard working, and very patient. As she worked to solve our problem she explained her purpose ... and procedure and why she was going to do the procedure. All and all we were pleased with the service and will call Roto-Rooter when another plumbing problem develops.

Lorenzo was great he got the job done in a good amount of time I couldn’t be happier

John arrived well within the window scheduled. Completed the work quickly and spent time to explain what caused our kitchen sink clog and methods to avoid the problem rom ... happening again.

John Sigler, tech#: 7332 did a great job. He was polite, friendly, on time and very professional. He also gave us good advice on any future plumbing problems. Thank you ... John!

Good professional service Técnico very knowledgeable

Great job Christian Rios very nice guy and helpful he did a great job

Tech staff were professional and resolved my drain issue as of today thank you!

Service was great but the plumber came 4 hours after the 4 hour window of when they were scheduled to come

Manny was very professional and thorough. He explained everything before beginning and did a very good job. Thank you.

Alex was our technician. He arrived when stated which was same day. The service was performed as promised and cleared the drain. In addition, he cleaned up ... the sewage mess, and was very pleasant to deal with. Everything appears to be functioning properly. Definitely recommend.

Service person was great But work is way to expensive for effort needed

Great service with our flogged kitchen sink and repair.

My plumber was very informative and helpful. She unclogged my kitchen sink. She was professional, kind, and easy to work with. Thank you!

Very pleased with the quality serviceman.

Excellent service response

Excellent communication and service from the technician .

Great service , very honest person and the job got done really fast .

Gary provided excellent service and maintained Covid mask and gloves precautions. Very happy with his service.b

Very good, prompt service from a polite, professional female plumber

The service technician showed up on time, ready to work! He was so professional and polite. He answered questions and gave me a quote before he got down to work! ... He was super fast too. I will totally rely on Roto-Rooter for any plumbing needs I have in the future!

Professional, courteous staff.....responded promptly to my call and quickly dispatched techs to my location. Still waiting for a promised written quote to move ahead with additional repair work. Thank you.

Zach reported to a main line cleaning, was extremely professional, diligent, understanding of the situation, and remained on site till he completed the job. He also contacted me after the ... job was finished to report the results by text and phone call. I am overly happy and appreciative of the great service rendered.

Excellent! Came early, Resolved the problem and didn’t leave a mess. Thank you so much! Very happy!

Armando was very helpful and explained thoroughly.