Plumber in Raleigh, NC

ticket number 18387280 callback. new tech Jack Fried #330 came out and explained the proper way to install the shower valve. He was prompt and on time and very polite. ... I was upset that I had to callback but after talking to Jack I was happy with the service provided by rotorooter on both calls. You have very nice techs and I will recommend you to my friends as well as use you in my future plumbing needs

Great service. The technician knew how to solve the problem and he did, quickly and efficiently.

The Techs were courteous, knowledgeable and extremely helpful. The went out of their way to ensure I was happy with the service.

We were very pleased with the service provided. Your technician, Robert Watson, was professional and solved our issues in a timely manner.

Excellent service. Late in arrival - had to call your office to receive updated arrival status and was told would be another 30 - 45 minutes We ... understand how this can happen and would suggest courtesy call if running late. Once arrived, very friendly, professional and knowledgeable service.

Steve is an outstanding employee. You are no better than the people who work for you and he represents you well

Did a very good job of explaning about the situation we were having and gave us good follow up information . Both tech did a very good job.

Loved receiving calls to update tech status and arrival for my emergency. Thank you so much! Definitely will recommend your services to friends and neighbors.????

Jean Claude did a great job! Very professional.

great service guy prompt great experience

The technician did an outstanding job. Wonderful personality and outstanding customer service!

Kevin was an efficient and professional technician. He diagnosed and repaired the problem quickly involving the two Leakey toilets; one downstairs and the other upstairs. The technician was very informative. ... I sincerely appreciate his professionalism and response to accommodate my recent emergency, same day, very reliable. Roto-Rooter you are definitely #1 in Plumbing Service repair. Kudos to Kevin. Dr. Otelia

Needed a plumber as soon as possible on the weekend. They were here within an hour. Great service and technician. Would definitely use again.

JACK FRIED WAS AN EXCELLENT REPAIRMAN, INTELLIGENT, KNOWLEDGEABLE AND ON TIME WHICH IS VERY IMPORTANT. HE FIXED OUR TANKLESS WATER HEATER WHERE THERE WAS A LARGE LEAK. IN THE PAST ... HE HAS DONE WORK AT MY OFFICE AND ALSO DID AN EXCELLENT JOB. WE HAD NO HOT WATER IN OUR HOME AND I CALLED ROTO ROOTER AND WITHIN 20 MINUTES JACK SHOWED UP TO FIX OUR PROBLEM. HE CLEANED UP AFTER HIMSELF AND WAS VERY FRIENDLY AS WELL AS KNOWING HIS WORK. I WOULD DEFINITELY RECOMMEND ROTO ROOTER AND I SUGGEST YOU REQUEST JACK FRIED IF YOU HAVE A PLUMBING PROBLEM.

Wayne Newsome arrived and stayed all day until the job was DONE! He helped me handle the landlord who was giving me problems when I was trying to get it ... approved for repair. Then, when my dog ran out the front door into the street, he went and got him too. Lastly, he was clean and tidy. Even told me to use antibacterial cleaning supplies after he was done because of the work that had been performed. I couldn't have asked for a better plumber! Great guy :)

Service was prompt and professional

Wonderfully demeanor-ed David was exceedingly kind and helpful and patient going beyond expectations to address our exterior faucet leak. Looking forward to seeing him again some day...

Mr. Gilmore is always helpful and resolves my problem.

The service man was very good and did an excellent job.

The service was very efficient and accurate. The plummer was very polite. He took his time to explain what was the problem and how to fixed. I will recommend your ... service to my family and friends.

Our technician was outstanding and the repair was fast. Thank you so much.

David came to house and he was polite and very professional. I would use you again.

Despite the weather situation Roto Rooter came in a timely fashion and repaired the issue.

Jean Claude was great to work with. He was extremely professional and hardworking and we would use him again in a heartbeat, and recommend him as well. Service Tech # ... 4400

David Tech #2379 came to my house on Saturday September 5,2015. He arrived to find a completely clogged drain. He worked very hard to find the problem, getting dirty ... and crawling into a space I never would go. After several attempts he found the clog and FIXED it. Thank you very much for the quality of people you employ. Michelle

Knowledgeable service tech

I was extremely satisfied with Matt Gooch (4519) my technician this morning on 8/9/18. He was so nice and knowledgeable! I would totally recommend your services to my family ... and friends. Catherine G.