Charlie was prompt and efficient as usual Would not use anyone else

I was very pleased with the response time. In addition every employee that came out was very courteous and professional. Finally they kept me informed at all times with what ... they were doing and what they would do the next day. You have a customer for life.

Desmond was professional and friendly. He took the time to explain what went wrong with my old sump and what he was doing to replace it. He even ... gave me a tip to extend the life of my water heater.

Excellent service. Will recommend to others

Cung was professional, knowledgeable, thorough and courteous... plus he solved the clogged toilet issue. The best of all worlds.

Sam did a great job for us and helped in a lot of little and extra ways. Everyone we interacted with was very pleasant, took time to review all options, ... have realistic and thoughtful advice on our issue. Thank you.

The personnel is very professional and truthful.

Excellent work from Roto-Rooter. The plumber snaked the drain twice to be sure that the drain was clean. He was late though as he arrived at 9:00 pm when he ... was supposed to arrive before 6:30 pm. At least somebody was calling me every half hour to tell me that his arrival was delayed again. Once he arrived, he did an efficient job. He gave me an estimate based on a tariff sheet and asked for my approval before he started working. He cleaned the site after he was finished. Somebody with a camera came the next day to find what caused the drain to be clogged.

Had an emergency call, water coming through the light fixtures in the ceiling. Once again, Roto-Rooter was on-site within an hour & diagnosed the issue. Although it ended up being ... an HVAC issue, the tech Charlie was awesome and helped us out so that we could get through until the HVAC rep is able to return. Thanks so much for such prompt and courteous service, this is why I call Roto-Rooter when I have an issue.

Found problem right away and corrected it.

Quick, Friendly and Efficient.

I am a repeat customer because the service is excellent.

Issac (ID number 2009) did an outstanding job! He removed 3 toilets and installed new ones in our home. He wrapped the old toilets in plastic during removal and ... did not spill drop of water on our flooring. His workmanship is excellent and his professionalism exemplary. I will definitely request Issac anytime I need Roto Rooter services.

Issac (ID number 2009) provided outstanding service. His workmanship is excellent and we are very pleased with the 3 new toilets he installed in our home and the care ... he took while doing so. He wrapped the old toilets in plastic and not a drop of water was spilled on flooring during removal. I will definitely request Issac for any future plumbing needs from Roto Rooter!

Great customer service! Works well with the elderly!

The service was fast but thorough. The technician was knowledgeable and was able to provide solution to the clogged drain.

My technician was super friendly and really awesome!! He did a great job on the pipes under my sink. They look super sturdy and I don’t have to worry about ... them ever breaking or leaking again!!! Thank you so much!!

I was very pleased with the services I received from conception of the project to the end. Mr. S. Hart proposal guy and manager Derick worked with me to ... get a signed agreement.

Van is professional and thorough. He is our go-to plumber!

quick action on the techs end. now we will wait till it rains and see what happens!!

quick action on the techs end. now we will wait till it rains and see what happens!!

The plumber was thorough. He showed and explained what was wrong within the toilet and what he was repairing. He even noticed the toilet was staring to leak. He replaced ... the rusted bolts and caulked neatly around the toilet. There was little for me to clean since he explained we wasn’t allowed to clean as part of Covid 19 safety.

The service was prompt, courteous and highly skilled.

The technician Sailo was excellent in every way. He was knowlegable, polite, helpful and very positive even when he had to go up the street in the heat ... to find one of the pieces he needed. I would rate him 5 stars!

Timely and very knowledgeable! He was very personable, and extremely sensitive to our needs. We had 6 plumbers to come to our home for this issue, and Mr. Williams was ... the only plumber that fixed the situation. Thanks to Mr. Williams!

Tech was very knowledgeable explained my situation to me thoroughly and made sure I knew what he was doing every step of the way. He also respected my property and ... cleaned up any mess when finished

Our technician, Paul, did an excellent job. He completed the job in a timely manner.