Plumber in Cherry Hill, NJ

After being one week of without water, I made an appointment with your company and after my sewer pipe was tested by Frank R. was relieved to hear that my ... water could be restored by the end of that day. It was a really big job, requiring insertion of a new sewer line, but I was able to use my faucets by dinnertime. Everyone who came out to the house that day was very courteous and professional, and they left my house in the condition they found it. I highly recommend them.

Rotor answered my call immediately. The serviceman was at the door within 15-20 minutes. He informed me of your cleaning services and they arrived within in a half ... hour. I would rank Rotor Rooter as the best service ever.

the service technician dan was excellent! our water heater was a monstrosity to get out of a crawl space under the house.he figured out how to do it using his ... imagination and know how.theservice we received was compassionate and thoughtful.iy was a stressful time for me and my daughter but the service we received helped us feel better.wealways use roto- rooter for our plumbing needs and we really appreciated thw quick turn around in getting ourwater heater installed and our water restored in less than 1 day..his fellow were just as professional and knowledgable as dan was..

I called about my plumbing issue there was no wait no holding. A tech was in my home within the hour to resolve the issue and the water mitigation team ... was there before the tech left. Everyone was polite courteous and apologized for us suffering so much water damage to our home. Thank you so much Roto-Rooter for helping us have some piece of mind, and your fast professional service.

Plumber was very nice, neat and did a very good, quick job! Will most certainly call back if needed in the future!

The specialist Frank Rivera was very knowledgeable and professional clean and respectful went above and beyond to help with my problem I was impressed with his patience and the time ... he took to explain in detail what was happening and the steps that had to be taken in the future I will be sure to ask for him if ever I have another plumbing issue

Nick was excellent; honest, quick work, and on time!

Frank Rivera did a great job. He was on time actual was early. He knocked that clog out in no time

Great service. Prompt response and timely fix. Professional technician.

We had a sewer pipe clog and back up into out downstairs shower on a Sunday afternoon. I called Roto Rooter and Darnell was our plumber and he was awesome. ... He arrived quickly, and he had the problem fixed within an hour. He was so nice and helpful. The water restoration specialist Jason Fink, came out very quickly explained everything to us and had the water clean up crew there in like an hour and a half. CJ & Chris were wonderful they went right to work and got everything cleaned up and done in a very timely manner. I would definitely recommend these guys! But hopefully I do not have to use them again under those circumstances! Haha :-)

I am writing to show my appreciation for Kathy Burgo, John Amerman and the Roto Rooter team. We recently had emergency work completed at our home. Roto Rooter ... removed our old metal sewer piping from the house to the street and replaced it with plastic pipe. It was a difficult project because we live on a lake and there was a high and rising level of ground water. As they dug, more water came in. Roto Rooter was able to do the job regardless. Kathy Burgo was especially responsive and friendly. She was always punctual in calling us and the company got the work done in a timely manner.

Brian did a wonderful job. He was professional and work efficiently.

Great job...great customer service!

CJ of your Restoration Team just left my house for the last time. He is an extremely nice young man. He was very courteous, prompt, and worked quickly and carefully. ... I can't say enough good things about him and the service your company provided during the time that I was without water or needed my basement sanitized.

outstanding fast, clean serviceman.

The service person on the phone was excellent, keeping me up to date. Dan Morales, the service technician was prompt, efficient and engaging. In a time where service ... is often defined as running through computerized phone lists that say: "your call is important to us" followed by hours of waiting with no idea when (or if) a service person will arrive, it was refreshing to talk to a person and to get exactly what she promised when the technician arrived. Thank you.

Francis Preziosa was extremely courteous helpful and professional. I will definitely call Roto-Rooter for my next plumbing needs. Thank you very much

Francis Preziosa was extremely helpful courteous and professional. I will definitely call router router for my next problem with plumbing thank you very much

Frank was helpful and honest with us. I would use rotor-rooter again.

Mike, our service rep corrected the problem where other plumbers failed. He was outstanding! Thank you for assigning the right person for the job!

Great job by two professionals

When trap broke in upstairs bathroom I contacted Roto-Rooter right away. The tech Luis was out on time and took care of the problem immediately. He was knowledgeable, friendly and ... concerned about the problem. Thanks for all your help.

Thank you for yet another great experience! Rich was very knowledgeable and took the time to explain the issues and what was needed to resolve them. The ease ... of making the appointment and service as a whole is a reminder that good customer service does still exist. Thanks!!

My only complaint was when I called I was asked when I would,like a person to come out and when I said that day I was told you did not ... have an appointment until the next day. The person also said I could be put on standby which meant a person could come between the time I called and the enxt morning. This apparently meant I could have been woken in the middle of the night.

I had an emergency and the operator on the phone was excellent. She explained everything and had a rep out within the hour. He was a perfect ... gentlemen and explained what he was going to do. The clog was a lot more difficult but he was very patient and explained what he was going to do. I was afraid he would throw in the towel but he kept re assuring me that it would work out. He was at my home until after 11 at night and was as pleasant as when he first arrived. He was a true professional.

You got here quick. You fixed the problem, for now and you came in and cleaned up the mess.. I thought your service was GREAT!!

Showed up in less than an hour after I called for service! Had the part I needed on the truck and fixed my problem right away. Plumber was courteous and ... knowledgable and did a great job. Will definitely use Roto Rooter in the future.