Plumber in Cheektowaga, NY

Great service, really nice serviceman...came quickly, got my toilet unplugged and everything running again

Excellent service after hours. Extremely friendly and quick.

they were at my house quicker than they said

Services where great and the technician was awesome.

Service was and staff was very helpful and professional

Our technician, Matt Gilbert, was extremely helpful. He showed up right on time, listened to exactly what the problem was and was very thorough in fixing it. He ... also educated me on how to monitor the situation so it doesn't happen again.

The service was excellent, Mark was very good at making recommendations.

Sorry I meant to put very good service. Young man was very polite and worked very hard to clean out the sewer.

Daniel (technician 1781) was excellent, personable and hard-working. He did thorough job and was very competent in explaining what he was doing each step of the way. We ... were very happy with the service we received.

Great service. Courteous and professional.

Kevin was great. Very professional. Neat and clean. Did an efficient job. He is another reason why I Cal RR every time I have a plumbing problem. Thank you

Definitely a "Rotor-Rooter" rooter! Sunday morning, Labor Day weekend, and my 91 year old mom has a horrible plumbing problem! We had no idea who to call, and remembered ... I just got a flyer from Rotor-Rooter! Scott came and was absolutely wonderful- professional, knowledgeable, considerate, thorough, and friendly to boot! What started out to be a horrible holiday weekend was quickly put on the right track by Scott. Thank You!

Fast service to my home, completed the job in under 1 day. I was very happy to have my storm surge valve replaced and fresh cement to finish it in ... about 6 hours. Best of all is not being worried about sewage back-up in heavy rain conditions. Very good job!

I have used Roto Rooter on several occasions and each time they were prompt,professional, and got the job done right the first time. They were very reasonable compared to other ... plumbers and do not charge extra for evening, or week end calls. I highly recommend them.

Quick, efficient, friendly service. Received appropriate call back and the plumber was here within 2 hours of my phone call to fix our leaking toilet. Although it was a Holiday ... there was a quick response which we appreciated.

Very knowledgeable service person

Very knowledgeable service

Very pleased with service the two different times they did plumbing and cleaning jobs. Service personnel was friendly and professional. Our last gentleman, Kevin was very nice. Thanks ... again for coming out on. A holiday weekend.

I wanted to complete this to let you know the technician, Chad, who handled my service call was very professional.

Tech was knowledgeable and efficient

Dakota was very thorough and very knowledgeable. He was also very polite. He did a great job!

Arrived fast and seems to have solved the problem

I just wanted to let you know we had Mike (#3471) and RJ (#3354) out on Sunday to replace the hot water tank. Both guys were awesome! Please let them ... know that they are doing a great job and they will have me for a customer for life.

My technician was very professional and polite, as was the staff with whom I spoke to schedule the appointment. Maykol quickly drained the basement, then explained the issue and ... preventive action I can take to keep it from happening again. I really appreciate it. Maykol's technician number if #1206

Your service was excellent. You were at my house 90 min after I called. Your technician was excellent and solved the problem right away.

Service tech was very professional and fixed the issue quickly and efficiently. Wish all service calls were this easy = A+.

We called on a Sunday at 4 PM. Toilet overflowing, drains sluggish, slop sink backing up. The service person on the phone was thorough in asking questions to ... understand our problem. She promised a technician within an hour. RJ arrived within that hour and was knowledgeable and professional. He did a wonderful job in fixing the immediate issue and called in Dan with camera equipment to further check the pipes underground. This uncovered the underlying problem of shifting pipes which need to be fixed. Dan is scheduling us to have that fixed this week. Thanks so much for your well trained and customer focused employees!