Waterbury's Trusted Plumbing, Drain & Water Cleanup Company

Franklin was very knowledgeable in taking care of my plumbing problems. He also was very helpful in recommending methods and products I could use to avoid future problems, He had ... a nice personality and was pleasant to talk to.

Nice young man, job well done

Derrick was terrific! Hard working and honest (especially for a busy Saturday)

I was very impressed with the level of service and attention we received from Orlando who came out to our home to do a snake . He worked diligently ... to ensure that the issue was resolved and was very professional, explaining everything to us a long the way. He cleaned everything before he left and took the necessary time to get the job done.

Ray, was a real pro and did a great job! Total gentleman and worked really hard to get it right. I recommend him highly !

Your man came out right away . Explain everything about what he was going to do. Had it done fast and was very polite and professional .

Darley castano the service technician who came to service our drain was very professional and worked extremely hard to fix our drain problems. I will definitely call Roto rooter for ... future drain issues.

Good job a day late however.

David and his helper were extremely skilled and diagnosed the problem quickly. We hired a plumber in the past and the problem remained. David and helper explained the ... issue and schedule a plumber to make permanent corrects to the drain. I would use Roto-Rooter again and I will recommend the friends having similar issues.

Technician was very responsive and great to deal with.

Teda was very thorough, friendly and efficient.

We called Roto Router for my mom's home when there was a sewage back-up in her basement. The staff came immediately and were very respectful, courteous and friendly. After their ... analysis, they discovered a pipe that was broken at several spots. They gave us all scenerios so that we could be prepared. This crew was amazing. They were very understanding as to the amount that we would be charged and how difficult the situation could be. They were clean, quick and when all was said and done, they did such an amazing clean-up, we never knew they were there. I would like to thank Supervisor Mike, and crew members Sal, Dave and Mike B., who was first on the call. They made a very difficult situation seem easier. Great group of guys and we will be forever greatful for their work

Orlando #689 was very professional in knowledge & appearance Problem solved in a few minutes very happy customer

The service was easy to book and the phone call to alert us regarding arrival was timely. Mike was knowledgeable, efficient and congenial. I would highly recommend.

if and when ihave a plumbing problem, my first call will be to roto rooter. very satisfied with the technician and the job he did.

Raymond's help today was excellent. He quickly assessed the situation, communicated the problem and solution clearly and resolved it professionally and with high quality. I look forward to ... working with him again in the future should there be a need at our home.

The technicians that came to replace water heater were extremely professional and did deliver. Was really happy with them

The plumber arrived within the specified time. Corrected the problem we were having with one of our bathroom toilets. The plumber was very neat, personable and courteous. ... We would use Roto Roter again.

Orlando was very timely and personable. He fixed the problem and gave me tips on how to prevent the issue from happpening again.

All 3 days, each staff member was professional, on time, addressed the issue. Very happy customers

no problem with your service

We have been dealing with a clogged toilet for several days. Roto Rooter came in, diagnosed the problem, and fixed it within 15 minutes. Orlando was knowledgeable, courteous, and ... friendly. He also gave us some suggestions for how to avoid a repeat problem in a future and guaranteed the work for seven days. So far so good. I don’t think we’ll have the same problem again.

Excellent work and service provided

Great and Friendly services as always!

i had very excellant service and it was very ... fast service ve ryreliablepeople who came when they said they would be back

Arrived on time, explained what needed to be done and did it. Very polite and friendly. Would definitely use again.

They were here 15 mins. after I called and did the job within 1/2 hour. Very professional!