Need a Plumber in Warwick: Call Roto-Rooter Today for a Plumber in Warwick

the service tech was great, very knowledgeable, also very polite, and right to the point, he cleaned up after he was finished, and took care of the problem in a most timely fashion He asked if we used any chemicals before he started, and if we did what did we use

On Friday night Feb.8th. We had a drain that was clogged. I calle Rooto Rooter as I did in the past. The representative was very courteous and scheduled a tech. for 1 hour arrival. he arrived around 9pm The tech was on time however He was not as helpful or knowledgeable . I had already removed the clean out cover so as to save him time. He tried to unclog the drain with the large snake to which he had no luck so he returned to his truck and brought in a smaller snake. He was using it and I don't know why he die this but he removed the protective cover that contained the coiled snake and the snake went all over the place as it is wound tight as it is supposed to be. He told me that he would have to return in the morning to which I told him that I had a urinary problem and that I needed a working bathroom to which he then said "well you are going to bed as it was midnight so you won't be using the bathroom till the morning". I told him that would be unacceptable to which he said you could go in a bucket and empty it in the morning. I told him no I wanted someone to be working on this problem till it was fixed. He told me that he was going to call someone to come and help him and he would be here in about 1 hour. He went outside where I thought he was going to wait in his truck. Some time passed and realized there was no one coming so I looked outside for him and he was gone. I was furious and call your office and asked what the heck was going on. I explained to the dispatcher what had happened and he told me that the tech was about 15 minutes out. the second tech came and I have to tell you that is how I remember my previous service people conducted themselves. He proceeded to unclog the drain after over two hours but with no luck . At this time it was 4 AM. He asked if he could return around 8AM on saturday which was 4 hours from this time with another tech with a camera and more experienced. I told him that would be ok. Around 7:45 he called and asked if it would be ok if they came over now and I told him yes. They came is and the fellow that came with him knew just what to do and they began the task. I have these two techs. were how I remember my last experience. They found the problem and fixed it ans then they ran the camera through the pipes through them showing my wife and I what it looked like . They cleaned up and then explained some things we could do to try to eliminate the problem. I have to tell you that these two techs. are a good example of my experience with Roto Rooter. I would however like to have a supervisor call me at 401-765-0468 so I can explain my displeasure with the first tech and the unnecessary delays we had to endure. Thank You Mr. Florian Bourget

I called Roto-Rooter and the person was very nice she said the tech would be there by 1100am. They actually were a half hour early which was great Brendan Aunchman {#4577} , I told him what was wrong the toilet was clogged he check it out and said that he was going to give me a written estimation I signed the paperwork for him and he got right to the job at hand. Not very long after he was done. Brendan did a great job cleaning out the clog. I would not wait one minute to call RotoRooter and use them again to tell friends to call.