Topeka Plumber, Providing Emergency Plumbing and Drain Service

Initially, had basement drain clean-out snaked on Sun, 6/18/17, responded within 20 minutes of initial phone call to weekend call service. During the clean-out process it was determined that the 80+ year old clay sewer line had collapsed. Timm, provided an estimate for services that included (1) replacing 15' of sewer line, (2) move clean-out from basement to outside, (3) tamping down soil, (4) and replacing basement floor drain cover. Roto-Rooter made us a high priority, due to the backing up of sewage in the basement and inability to use plumbing for nearly three days. Timm, and his colleagues were prompt to arrive on Tues, 6/20/17, and allowed us to take pictures and ask questions throughout the process. They stayed within the estimate. They were courtesy and professional even though it was 95 degrees outside, no shade, and the sewage smell was overwhelming.

Tim was great. Woke up on a Saturday morning with a partially flooded basement. One of our water heaters broke. Tim showed up and explained the issue and how to fix it. The new water heater diameter was bigger so he had to rework the gas line. We are very very appreciative of the quick service. Thank you Tim!!! Excellent Job!!!