Plumber in Silver Spring, MD

Technician Jacob #4534 and his assistant Xena, were knowledgeable, courteous and pleasant. They fixed the plumbing problems at my house and left the work area clean.

As always, Roto Rooter was prompt to reply to address my problem. The tech, Josue, #3607 came w/Dispatcher, Lataisa, came in the evening to diagnose the reason for the water ... leakage in my lower hallway. The source of the leak was found today when Roto Rooter rep, William, #517, came and found the leak behind my water conditioner. He advised me to shut off the water supply to the w.conditioner, & call my water conditioner rep. which I have done, because only they can fix the leak. Even another Roth Rooter called me this AM, Jason, he wanted to know if everything was being taken care of. I appreciate ALL of the personal effort made by EACH Roto Rooter representative. They will always be my first call for this kind of service.

Tech was very professional great at his work.

floor drain backed up. found the cause of the backup and cleared it. no problems sinnce then

Great response time, service and price, especially on a Sunday!

Your employee (I believe his name was Chris) was wonderful. Customer service was exceptional! He really did a quality job.

Service was performed the same day when requested, quickly and accurate.

My first Roto-Rooter experience was excellent! Mr. Khuma was prompt, knowledgeable and patiently answered my questions. He fixed the blockage in my toilet pipe and was professional in every way. ... I recommend Roto-Rooter and would call them again if I needed their services. The phone reps were fast and responsive as well. Great customer support!

Service techs arrived promptly, plumbers who name I didn't get explained the problem and fixed it. the water restoration person Eric Vest explained the process and what would happen when ... that crew came later in the day. the water restoration techs Brent 4707 and nick 4835 spent considerable time setting up the dryers and other equipment and explained what would occur in the process. overall excellent service for rather big problem.

I received updates regarding the arrival time of the plumber which were helpful. David the plumber was professional and did an excellent job.

Christopher was great. He showed courteousness and professionalism even when I became frustrated with my plumbing situation. Thanks very much!

Technician was very professional, knowledgable, easy to understand.

Excellent service - quick, professional and friendly.

We have used Roto-Rooter previously. As usual the service is fast and professional. However this time the situation was different and we had water damage. So I ... was very appreciative of a call from the water restoration department. It made the decision very easy when they talked directly to my insurance provider. Now within 24 hours we are well on our way to a clean dry basement.

Roto-Rooter responded in less than 30 minutes! Joe and Doug, along with their teams, were professional, knew what to do, and completed the job without delay. It was ... a very stressful time for me and the team supported me throughout the process until the job was finished. In the future, I will definitely call Roto-Rooter for any plumbing or water restoration problem!

Roto-Rooter responded in less than 30 minutes! Joe and Doug, along with their teams, were professional, knew what to do, and fixed the problem without delay. It was ... a very stressful time for me and the

This is the second time I required the services of Roto Rooter. They did such a great job before, that I had to call them again. I generally get 3 ... estimates, but his quote was very reasonable. No need to call anyone else. His work was excellent, clean and efficient. Our serviceman, Mal, replaced a couple of sections of pipe, as well as 2 shut off valves that were corroded. If I had another need, Roto Rooter would be my first call.

Completed the job the day I called.Installed new water heater. Job done right.

Schedule service very quit and the Technician was doing a great job, thank you very much.

The technician explained was the problem was , and how to fix the issue . Very polite !

Service tech was extremely thorough, very neat, and exceptionally informative about the problem and how to work to avoid it going forward. He was pleasant, as well.

Daryl was a professional and helpful technician. He was efficient and neat.

Roto-Rooter was the only company that offered to send someone to investigate my problem on a Sunday afternoon. I called 3 other companies that advertised having 24/7 service but ... in the end only Roto-Rooter said they would come to check out my standing water problem. Once it was discovered that the water had come into my house from my neighbor's home, I also had the plumber take care of a leaky faucet since he was already there! Great service all around. Thanks.

Lal Rovura worked into the night until the work was done and then cleaned up.Pulled away at 10:45pm.Long job .Done right. I will be glad to employ Lal again in the ... future.

Josue (tech #3607) was a first class technician. He explained everything thoroughly and ran through his course of action before doing anything.

technition was polite and professional and courteous and did a great job

The tech did an outstanding job. It was not an easy job, but he stuck it out until the job was completed.