Plumber in Schertz, TX

Very professional workers. Gave feedback on everything they did to solve the problem.

Very professional and understanding of my issues.

Very efficient service.

Everyone with Roto Rooter on this project was professional, upbeat and pleasant to work with. Justin Klaus handled the plumbing with much expertise and patiently explained the cause ... of our problem and what it was going to take to fix everything. Brandon Cooper kept us abreast of the project and who was coming over to the house and when. Darryl Ragland and his mitigation crew of Troy and Jamie were fantastic!! They set up the heaters and de-humidifiers to dry the house out and took the time to protect kitchen counters with plastic...as well as curtains to keep dust, heat and noise out of the rest of the house. I noticed the equipment was placed and picked up with not so much as a ding or bump against the walls. Great job all !!

Very quick response to our phone call for help. Roto Rooter arrived within 1 hour. Friendly, informative service. Fixed our plumbing issue the same day.

He was quick and nice .. very pleased

Leak was quickly diagnosed and repaired.

Joseph Fabela, tech #490, just completed a pipe clean out at my house and I cannot speak more highly of him. He was an incredibly humble and nice person and ... you can tell he wants to make sure the customer is happy. He is the second tech to come out to my house in three months and Joseph made sure I would not have to call again. Outside of his great work he had an unbelievable attitude towards customer service and Roto-Rooter as a company. In small talk he mentioned how every job he does is a personal mission for him to make the customer happy no matter how long it took. I wish every company I dealt with had employees like Joseph. He is truly an asset to your company and deserves to be recognized for the extra effort.

The technician was professional and did a very good job. My only issue was that when I called the customer service folks said I would see a tech in ... about 2 hours. You were so busy it took 6 hours before he showed. A more accurate timeline would be better.

The service was efficient, quick and properly working in no time.

Ronnie Garret was the Tech who helped me and i gotta say i was extremely impressed with his knowledge and willingness to help. He provided excellent customer service and went ... above and beyond what i was expecting. I work in customer service and he is the perfect example of the kind of people you want helping you when bad situations arise.

Ricky Barela came over to peform a sewer line camerqa inspection. He was very professional, answered all my questions and made sure I understood what we were looking at while ... running the camera. Kudos to, Ricky, an excellent Roto-Rooter staff member. From two Air Force service members that needed a professional opinion on the condition of our sewer line.

George Rangel did a great job coming out and not only fixing the problem but also explaining it. I really appreciated his professionalism and expert opinion and he was able ... to fix the clogged clean out drain in minutes. Thank you!

They did a excellent job...

Mr. Garcia provided professional and comprehensive service. He made appropriate suggestions and followed through with the repairs required. Great job Mr. Garcia, I appreciate your time and the recommendations provided. ... I will also add that my initial call was handled with the utmost professionalism. Thank you!