Poughkeepsie Plumber, Providing Emergency Plumbing and Drain Service

the gentlmen who did the work was very good he did what he came to do snaked out my line then fleshed to make sure all was working the way it should he knew his job i would use him again if ever needed was very pleasent

Our service guy, Bret, from the Poughkeepsie, NY office should get a raise! He showed up at 5pm on a Friday with a smile on his face and kept it on through 3 hours of snaking and trap cleaning in our old house. He found the problem within minutes and had it cleared up so we could shower that same night. If I ever need service again I will insist on him. Thank you again Bret!

I had a plumbing leak under my house. I went to PORCH and they recommended Roto-Rooter of Poughkeepsie. I had never used them before, but I certainly knew the name. The gentleman who came out was named Revlon. Revlon was amazing. He discovered a second leak, had to go to 2 different places to get parts, and getting to the leaks was no easy feat. I live in a modular home so all the work was done laying down under the house. Revlon was such a professional, never losing his cool, and determined to get the job done. He is such an asset to your company. I had one issue and I had to call into the office. I spoke with Christine, who is another major asset to your company. She addressed and took care of my issue right then and there. She handled a potential irate customer in minutes and straightened everything out. Within minutes!!!!! What company has that kind of customer service anymore? I will tell you that due to Christine and Revlon you now have a customer for life and I will tell everyone how great your company is. Employees like Christine and Revlon are hard to fine and I hope you appreciate them as much as I do. Thank you for listening and for actually having a company that really stands behind its work and appreciates its customers. Your customer for life, Bonnie Raynor