Pickerington Plumbers Near You

Bobby was courteous, took the time to understand what I needed and explain options to fix it.

Can the next day and fixed our leaking pipe

At 8:00 PM we were shocked to find our basement (concrete storage area as well as carpeted area) saturated with water. We were not sure of the source. We called ... many after hours services but none could come. Josh, a Roto-Rooter field supervisor, showed up and determined a valve in the sump pump had failed and water was backing up around the foundation. He was able to get the valve unstuck and the pump began working again, and we were able to get it replaced later that night. Josh began the process of remediation right away, taking moisture readings, pictures etc and explaining everything to us that needed done. He filed the insurance claim for us just after midnight and had a crew scheduled to begin the drying process, including Installing equipment needed and removing wet carpet padding. Moisture readings were taken daily by technicians until they were satisfactory and the 22 pieces of equipment could be removed 5 days later. Jordan and Vinney installed (and removed) the equipment carefully and efficiently and Andrew and Crystal monitored readings. Every technician thoroughly knew and understood their role and were eager to explain everything to us. Because of Roto-Rooter and their staff (especially Josh and his quick responses to my calls as well as his dealings with the insurance company), a very difficult and unfortunate situation was made a lot easier for us to handle. We are thankful that Josh responded that night and feel confident that things were handled correctly. We highly recommend Roto-Rooter based on our experience.

Nathan went above any beyond to make sure our plumbing was working.

Mr. Shawn reached my home within minutes of my receiving a call that he was on his way. He could tell I was nervous, and he assured me that ... my plumbing was in good hands. He was right. In spite of the fact that the clogged drain was a lot more clogged than i thought, he had the problem resolved before 8:30 am, and this was no small task. Everything is working great, and considering how old my plumbing fixtures are, that is no small thing. Thanks very much!

the service tech was excellent. The order process was terrible. I clearly explained the situation, I was told that someone would be there in a 2 hour window, ... and I would receive a text when they were on the way. After about 4 hours I called back and was told they were still working on getting a tech out and that they would call a 30 to 45 minutes before arriving. so an hour after that, without a call, a guy showed up and was there to assess water restoration, which I did not need, I told him all I need was to have a line that supported my sump pump and the down spout drains, so he left and said they would get a tech out. This is about 5:30, I did finally get a call from the tech who wanted to be sure i still wanted him to come out as it was late, about 8PM, I said yes.

the service tech was excellent. The order process was terrible. I clearly explained the situation, I was told that someone would be there in a 2 hour window, ... and I would receive a text when they were on the way. After about 4 hours I called back and was told they were still working on getting a tech out and that they would call a 30 to 45 minutes before arriving. so an hour after that, without a call, a guy showed up and was there to assess water restoration, which I did not need, I told him all I need was to have a line that supported my sump pump and the down spout drains, so he left and said they would get a tech out. This is about 5:30, I did finally get a call from the tech who wanted to be sure i still wanted him to come out as it was late, about 8PM, I said yes.

Trevor did an awesome job! He was efficient and professional

My service person, John Gleason, was on time and did a good job of fixing my problem. As he did his job, he explained everything that he was doing ... and asked if I had any questions. While he worked, he was neat and when he left there was no mess. If I have any other plumbing problems, I want John to fix them.

Tech Bobby, professional and polite

The first technician was not able to clear the drain. A couple hours later a second technician (Caylon) arrived and quickly got the drain opened and running freely. Thanks.

Trey was great, nice to have a person who knows exactly what you need, to know how to fix the problem and Trey did this!

I want to thank everyone, that worked on the project. I miss some of my plants but the one I miss the most I can't even find.

Immediate response to my problem. Resolved quickly and effectively!

Very good service and knew what he was doing.

They young men that came out were wonderful. I can’t say enough how much I appreciate them. They were fast and efficient and kind.

Unbelievably fast same day service. The tech arrived early and was very patient as I needed to make a few last minute adjustments to the rough space. Great, reliable work.

John (Tech 1482) Was amazing. He arrived early and was very professional and super polite. He got down to work unclogging my sink drain. He was done quickly and explained ... all the warranty and service info. He answered my question and left my kitchen spotless. Would hire him again in a second.

Chris N as always fantastic. I totally trust him to fix anything the right way! I’ve told others about him - great service!

I was very in pressed by the young man that came to my house today. I called and they came to my recuse. Thank you and I will ... be calling you again.

I have old plumbing. It requires old parts. My Technician, Brian(I admit, he gave me his name but I was all nerves and I am not sure i have ... that right), was very patient and looked until he was able to purchase the part that was needed. After he returned with the part, he was done in 15 minutes. I appreciate what he did.

Woody and Chris did great work while being sensitive to maintaining the integrity of our 1914 masonry home with plaster and lathe walls and ceilings. Tub drain and replacement of ... galvanized cold water pipes in the house and 2nd floor full bathroom was a big project for us and the workers completed the repairs as was outlined and they stayed within the contracted budget. We have enlisted Roto-rooter many times over the years (30 years in our home) because of the caring and professional results we always receive. Thank you.

Your tech was knowledgeable, hard working, courteous, and personable.

We were very pleased with the service we received on June 1. Our tech, Aaron was so friendly and explained everything clearly. We also appreciated the honesty of Zach ... who also clearly explained our drain situation and our options.

Showed up timely, super friendly, fixed one problem and advised how to avoid in future and helped take next steps for other issue. Will definitely work with Tony again!

Nick was very helpful. He kept me informed of what he was checking and how he resolved the problems he found.

Wonderful job. Corrected a downspout drain issue 15 years in the making. Happy to see water flowing out of the end of the pipe at the street after so long. ... Thank you!