Plumber in Norfolk, VA

The service technician was awesome. Very professional. Assessed the problem and got right on it. He had been to our home before and remembered everything. A very responsive company!!!

Adam was very instrumental in the restoration of my sink. He is the man, and very easy to work with!

Mr. W. Ross was prompt and extremely professional. He explained what the problem was and was quick to resolve it. He honored our home by removing his shoes ... and was polite the entire time. We live in an era where customer service is not always apparent, but Mr. Ross would be a great candidate for training others on how to treat customers with honor and respect. Excellent experience, especially since this was a last-minute request.

Very quick and professional services. Worked on a weekend holiday. Found and cleaned the pipes out. Quoted an estimate for the absolute fix

Weekend Emergency call for a sewer backup. Chance showed up on time. Very polite, efficient and knowledgable. Resolved the backup and discovered a broken main drain pipe. Addressed all ... our concerns and exceeded our expectations. Would highly recommend Roto Rooter!

Excellent service. As usual. Not the cheapest, just the best.

Dave was super friendly and fixed my plumbing issue quickly.

Shawn Prunty was very professional and efficient. He knew exactly what could be wrong in my sewer blockage and was able to fix it in minutes.

The plumber arrived very quickly after the call for help. He quickly diagnosed the problem and made sure that the clog was fully cleared. He was professional and gave us ... information on preventing future problems.

The technician, Mr. Gary Banks, was very courteous, knowledgeable and instructive regarding our plumbing problem. He not only fixed the problem, he cleaned up afterwards, and advised me and ... my wife as to how to better maintain our house, plumbing wise. His character, overall interest and devotion to his job are traits that I'm sure will leave a lasting impression on everyone he comes in contact - customers or not. His performance was outstanding.

Professional fast service that is reliable and 100% complete once the job is finished. Estimates given on the spot so you do not have to wait and plan time off ... from work to attend multiple appointments. 2 hour wait time from phone call to 1 hour service time.

Angelo was top notch. Well done and Done well.

Someone came within 45 minutes of my call. Quite pleased with that time frame. Friendly, professional technician.

Service was timely and expertly carried out. The plumber was professional and courteous.

The call center is very professional ; Candy has taken care of us several times; the plumbers she sends us are terrific and almost always carry the parts necessary to ... fix the problem.

Shawn was good and nice to explain and help us prevent future problems.

Reinaldo is the Best! Courteous, reliable & talented.

Technician was knowledgeable and completed the job in a timely matter...Thanks!

ROTO-ROOTER is always on time and their service is impeccable. Thank you ROTO-ROOTER!

Good job, Mike came out on time and finished the job in about and hour or less. The bill was a little high at $275.00 but Mike had the special ... tools and knowledge to get the job done right. Thank You, Steve Cantelli

Mike was courteous and professional. He worked hard to get everything fixed.

Technican was great did great job.

The two guys who showed up were very thorough and professional. Shawn Prunty explained everything in detail and gave me ideas how to prevent future problems.

Representative was knowledgeable and friendly.

Excellent and very timely service. Done beyond my expectations. Have already recommended to my neighbor

Gary was great. He addressed the leak in our bathtub faucet as a bad cartridge. Installed a new cartridge and solved the issue. We worked together and each learned from ... the experience. Problem solved. Thanks.

Our technician was so pleasant, professional and friendly. He was so tolerant and patient of our many questions and concerns. We are so thankful that we chose your ... company and are so happy that we now have open drains. Thank you so very much.