Plumber in Newark, DE

Eric, was prompt, he was efficient, polite and got the job done. He did a great job.

Sean (Tech# 7923) was prompt and polite. Explained what he was going to do every step of the way. Made my mom feel at ease. (It was her house that ... had the issue). Cleaned up after he completed his task. I will recommend Roto Rooter for all plumbing needs.

Awesome group definately calling back

The technician came almost instantly, worked hard, and solved our problem promptly.

Mike did an excellent job on a very tough drain.

After hearing my complaints re clogged drains, Michael got to work promptly and resolved the problems. Yeaaaaaa! But best of all, Michael nicely cleaned up both areas when ... he was through! Triple yeaaaaaaa!

Your service team ( Kevis and Cory) did a fantastic installation on our new on demand hot water heater. They were kind, curtious and answered any question we had about ... this heater. Also they showed us how to use the controls. They left the job site clean and removed all of the old items from the old heater. We would recommend your company to all of our friends.

Technician was friendly, professional, and fast. Initial phone call to completion was less than 3 hours. Very impressive.

Quick response and a great job done.

I appreciated that Corey (#4606) was able to come out on a Saturday morning and fix the problem quickly and professionally. He replaced the pop-up assembly in the bathroom sink, ... which was broke and leaking. I highly recommend his services.

Excellent servcie ans spirit by technician

We had a backup in the drain in our basement. We called Roto-Rooter. Technicians from the Restoration unit came very quickly and cleaned out the drain and cleaned. Shortly after, the plummer arrived ... and he snaked the drain. Everyone was very knowledgeable and efficiently solved our issue. The service was excellent in every respect.

We had a clogged main on a Sunday evening. Response time was very quick, our service technician, Corey, arrived in just over 30 minutes. Corey was very personable and knowledgeable, ... he took the time and care to answer all our questions in a manner that left us feeling informed and comfortable with the services being performed. The problem, roots blocking our main, was diagnosed and resolved quickly. Corey made this unpleasant stressful situation an easy resolve with his professionalism and outgoing personality. We couldn't have asked for a better customer experience. Thank you.

They arrived on time. Checked the problem and had it running again in no time.

mike w did a great job

The woman who set up the appointment was very friendly and courteous.She mentioned the senior discount. The technician ,Jemal was friendly and professional. The job was completed in a short ... period of time.The service was great.

On time and was quick fixing the problem

The dispatch caller was very polite and caring. The plumbers arrived on time and were professional, knowledgeable, and compassionate about the reason for my call. They listened and explained what ... they were doing. Quite pleased with the services!

Tom was professional and was instantly able to fix the problem. He also gave us some helpful advise to avoid the problem in the future. Thank you!

Your technician, Michael, was totally professional. He was efficient, polite, took care to not make a mess and just to be sure, cleaned up with Simple Green (just in case). ... He arrived in the promised time window, and was pleasant to work with. Oh, and the sink is just fine, now.

Technician arrived on time, provided a reasonable quote, and completed the job in professional and timely manner.

He was polite and went into detail on what needed to be done. Would definitely use again.

Matt answered all of my questions. He was efficient and thorough.

Crissy was courteous, explained everything easily, was competent and fixed it all quickly. Can't ask for more.

LOVED THE TECH HE TOOK GREAT PRIDE IN HIS WORK

The services that were rendered today were exceptional. We had other plumbers tell us it was going to be a week long effort to replace the sewage drain pipe. ... When the technicians arrived today, they determined it was just a small drain pipe that ran to the large one, and were able to have to replaced and everything back up and running in about 75 minutes time. When no one else would call us back to tell us when they could start the work, Roto Rooter was able to get the estimate and repair done all in one day!

Great tech & service