Plumber in Naperville, IL

Dan was my technician and he was great. Works out of Elk Grove Village but was in the area so he was here very fast. Luckily he was ... able to complete the drainage issue without too much trouble... Being a disabled senior, I appreciated his expert knowledge on what needed to be done and his care in making sure everything was cleaned up before he left. You are lucky to have such a great employee... Super guy!!

Friendly and quality service.

Already did. This is the second time I wrote this.

Answered all our questions, being very patient. Helped moved some items so machine could get down to the basement. Did not have to wait to get assistance today or for future ... service. Very helpful.

I was 100 % satisfied at the quick response l received to solve my problem. If you had not l would have had a flood basement. If I have ... to do it again you will be the ones to call.

Jay #1057 came to help me with what turned out to be a sewer line clog. He was very nice and knowledgeable. He explained everything he was going ... to do and then did it. He worked continuously on my problem and did a lovely job cleaning up after he was done. I would happily have Jay come back if I needed a plumber.

Howard 4285 very knowledgeable and easy to speak too. If I ever needed another technician from your company again, I would call and ask for Howard.

Roto-Rooter came out to my house on September 28th it took 4 hours. The technician was not properly trained. On October 29th they sent out a competent Roto-Rooter technician and ... plumber fixed the clog I was very happy with the job performance. The difference between technicians was night and day. Howard was out standing. He also educated me on and a few things too.

Elvis was very professional and got our service restored very quickly.

The Roto Rooter Tech fixed our plumbing problem efficiently. Felipe3033 was very professional about the way he respected our home and did his job. A supervisor video scanned our ... sewer line when Felipe was finished with clearing our pipes and found the system clean and clear of roots. I would recommend Roto Rooter and Felipe3033 to my friends and neighbors.

I have used roto rooter quite a few times for a root problem in my sewer line. My recent service date was on labor day 07sep2015. Field Supervisor Silvano Hernandez ... was the servicer. Not only was he in a very positive sprit for working on a holiday but he was right on time. He was able to fix the problem as was done in the past by roto rooter. But what was a life saver is that he went the extra mile and found that the main sewer line for the city was backed up. Because of the extra effort he put in ended up saving me tons of damage that could of been caused by the back up. When the city came out the next day to fix the problem they told me that roto rooter saved me a ton of problems. Thanks Silvano Hernandex.

He had everything necessary to fix a complex problem quickly. I was very satisfied.

Thanks so much good services , and how well you clean after services was done rodding out our home, Thank you.

Your technician, Robert Welch, came out on a Sunday afternoon. He was cheerful and efficient. Thank you Robert for great service.

I did this yesterday for the finishing if the clean out and the separate job of the removal of the water softener. I would recommend your company. Now just waiting for ... the 3 piles of dirt to settle. Guess it will happen next spring. I can wait.

Roto Rooter has followed through with their services very well. Appreciated discount when County stepped in to repair their portion. Sewer work was upfront money wise and work wise. ... Water softener work was also well done. Very pleased with service. I will call them again if ever needed.

Felipe was very professional and explaine what he was doing every step of the way. He worked hard to get our problem resolved and explained what how we could ... avoid it in the future. We were extremely satisfied with his service.

TWIMC: ... 1670808@1741 GREETINGS! This is my second attempt to submit this survey. I wanted to afford your CORPORATE OFFICE the opportunity to commend one of your associates, DAVE (TECH # 9818), for a JOB WELL DONE! HIs professionalism and attention to detail are reminiscent of the OLD GUARD, when one "measures twice/cut once" , "finished what one started", and "guaranteed a job with a handshake!" I hope that this brief description/survey allows the CORPORATE OFFICE the necessary latitude to adequately reward an associate who has demonstrated his obvious value to your organization. Thank you. Sincerely, L E LOVING

did you receive my previous survey? LEL

it is good service. i will recommend it all the time.

Tree roots caused my main water line and pipes to be clogged.This caused backup and waste to come up the laundry drain. I called Roto-Rooter and Andre(#8971) was prompt, professional ... and extremely knowledgeable. He explained the issue and fixed it in less than two hours. I appreciate the great customer service and highly recommend this company for any plumbing issues.

Felipe Bueno was wonderful not only did he come on time, he was very professional and would not quit until he knew the job was done right. We felt ... very fortunate that not only did we call Rotor rooter but Felipe answered our call.

Both Mark and Mark were great, they walked me through each step of the job and were very thorough with their work.

Fast response and quick clean service!

Everything was done well and he was kind and courteous. Very good clean up.

Arrived on time. Friendly service and professional

Very professional and pleasure to work with...