Plumber in Linden, NJ

Great service! Got thru to a live agent to schedule appointment -- and they agreed to send someone within an hour! About 45 minutes later I received another ... call saying that they were behind schedule and would be there within another hour. I am so thankful to have received a call that the delay was really not a big deal. The total time from my initial call was less than 90 minutes!! No way I could ever get that service from any other plumber.

My husband, Rick Towner, left poor survey feedback on a Roto-Rooter service we had done a week ago by Rich Smith. Mr. Smith called our home later ... in the day to apologize for the mess that was left behind. He could not have been more gracious in his handling of the situation, and said he would have gladly come back to our home to correct the matter had we called him. The matter has been completely resolved to our satisfaction, and we welcome Mr. Smith into our home in the future if the need arises. Roth-Rooter should be proud to have them on his team.

My husband, Rick Towner, left poor survey feedback on a Roto-Rooter service we had done a week ago by Rich Smith. Mr. Smith called our home later ... in the day to apologize for the mess that was left behind. He could not have been more gracious in his handling of the situation, and said he would have gladly come back to our home to correct the matter had we called him. The matter has been completely resolved to our satisfaction, and we welcome Mr. Smith into our home in the future if the need arises. Roth-Rooter should be proud to have them on his team.

I called for service on Thursday and they set the appointment for the very next morning. Try getting that with any other plumbing service (unless it's an emergency). ... I am dealing with the City of Philadelphia and deadline date so it was appreciated that Roto Rooter came out so quickly to keep us in compliance with the city.