Plumber in Helotes, TX

Rafael Davis was very professional, addressed the problem competently and cleaned the work area after he completed the job.

The plumber was professional and knew what to do immediately. He explained the service and pricing, went to pick up the part (though I don't know why he wouldn't ... carry a gasket with him) and then came back promptly to finish the job.

My mom is always well taken care of. Joseph and Fernando were professional and knowledgeable. They did an extraordinary job in two services I called for. We never feel ... taken advantage of and are always given details about process.

Joe, the technician, was extremely knowledgeable. He provided helpful information about how I can help avoid problems in the future. So appreciate the quick response to my SOS ... call.

Toni did an awesome job - just got to work and was done, completely, much quicker than I anticipated. I’ll call you in the future for anything else - exactly ... what we needed when we needed it.

Just today I was talking about how bad customer service had gotten especially with two companies I was dealing with… Then I noticed I had a plumbing problem. I called ... Roto rooter immediately and was impressed throughout the whole process. The gentleman who answered the phone was friendly, professional and understanding. I am sorry that I did not get his name. Talk about coming out on a timely basis, I don’t think I’ve ever had this good service anywhere! First of all Michael came out and explained everything to me and helped me with the insurance company. Then Tony helped me with the lines, he was excellent fast and professional and a delight to talk to..Then I had the pleasure of meeting the field supervisor, Ryan. He also explained everything to me until I thoroughly understood it, very nice guy and very knowledgeable. And to my surprised they’ve been sent outs Travis and Nick for cleanup and that was no easy feat but they did not complain once. This is my company for life and I hope anyone reading this will call this company first and not waste your time shopping around. Extremely professional organization.

Good service. Very professional. Found answers for any questions.

Technician was very friendly and helpful. Was able to resolve our issue quickly. Very satisfied.

Rafael Davis was very professional! I appreciate his promptness and knowledge.

Srevice was prompt and very through. The staff was extremely professional.

Very polite and neat. Definitely would use again.

Chris was the gentleman that came to our house and really helped us with our problem. He was so helpful and did a great job. He saved me ... money by doing a great job. I will make sure to let my family know if they ever need a plumber to call Roto-Rooter and ask for Chris. You have a great employee . Thank you Chris and GOD BLESS YOU.

Joe came and replaced my water heater. He was cordial wore his mask and explained my options. He replaced it in no time. We are extremely happy with the service.

Jonnie did a great job and completely fixed my problem. I could not be more satisfied with his work. I would like to have him back when I ... call again. One of the best techs I have seen.

had plugged leach lines in septic system with tank overflowing. 2 man team, George-tech 150, came out same day as called and ran rooter through line. came back next day ... after tank was pumped out and ran jet spray through line and checked system with camera. am very pleased, had problem, team came out same day and back next day with system treated and back on line in less than 30hrs. team followed rules in place, were courteous, friendly and took care of job quickly! Thanks, Dale Dittrich

After performing a thorough assessment, Joe diagnosed the problem with my toilet. He completed the job with confidence and was professional throughout the entire process.

very fast and professional.

Very quick and friendly service

The gentleman was professional, approachable, and friendly. The job took less then an hour and got right to work as soon as he walked in. Due to Covid he wore ... appropriate PPE while in the house and cleaned up after himself when the job was complete.

Dustin Technician #3381 was awesome. He was polite and knowledgeable. He was extremely thorough and patient as we worked thru the issues we were having. I’d highly recommend.

Very good service. Jeff did a great job.

They were friendly & quick.

The technician, Johnny, came fully equipped with a professional appearance. He took down my information, looked at the problem and gave me an estimate on the fly.

Very professional service. Joe was very thorough and knowledgeable. I appreciate the timely service and will definitely call on Roto-Rooter for my future plumbing needs.

Fast and reliable service

Very quick & professional

The restoration team always kept me informed on the progress.