Fitchburg, MA Plumber, Providing Emergency Plumbing and Drain Service

Oh my gosh! The most amazing young man, Garrett, saved us from disaster. He was so knowledgeable and honest and just down to earth good person. Was very accurate about what the problem was and was completed within an hour or so. I was honored to meet him and the best thing of all, he really loves the company he works for and was the most delightful human being so genuine and personal. Worked very diligently and answered all questions we had. My poor husband broke hip two weeks so have been little stressed out. Meeting Garrett made my whole night seem to have been meant to meet and learned so many tricks not to flush flushable wipes and to use the product he gave us continually monthly absolutely environmentally safe. Was just a pleasure when we thought we were going to be taken advantage of and was the total opposite. Very respectful and could not ask for a better representative of what your company represents. First time and will definitely refer and use again. Thank you Garrett and Roto Rooter for making a bad experience turn to positive! Marie and Steven Murray

John arrived on schedule and took a few minutes to thoroughly check out the leak and determined what was needed. He was quite knowledgeable, very professional, and made sure that the pipe was capped off , no more drips, and sealed dry. I greatly appreciated his calm and pleasant demeanor because this was a very difficult situation for me, and he resolved it perfectly. I had called 7 local plumbers overnight, with no response. My friend emailed me quite early this morning and suggested I call Roto Rooter..... I am so thankful that I did!

My technician, Augustine, was very professional and polite. He answered all my questions to my satisfaction. He also took the time to explain what he was doing. Thank you, Augustine, for a job well done.