Chelsea, MA Plumber, Providing Emergency Plumbing and Drain Service

I was happy with how prompt the service tech came to my home. He was able to find the problem and resolve the clog very quickly.

The initial problem was believed to have been a block in the line in our basement. The first person to arrive was Augustine employee # 3194 (we think). He arrived promptly and actually stayed at our home for quite sometime. He was beyond courteous and his professionalism would vastly out do many people I have used for various services. My wife and I were so impressed by his manner and attention to detail that we would truly like the corporate offices to know just how valuable of an employee they have working and representing them. Also Mark who was called in the day after to camera the line was also a tremendous representation of how extraordinary employees can make any difficult issue a pleasure as far as assuring us he would be able to complete the repair in a timely manner. Again I must commend these two diligent workers on a job well done and complete customer satisfaction. Please be sure and pass along our complete gratefulness. I believe these two men deserve far more than some kind words written via internet. Thank you and we are truly grateful for your service. P.S. I believe Mark employee #is 541.