Brockton Plumber, Providing Emergency Plumbing and Drain Service

My pipes were clogged and apparently nothing was leaving my house, but instead was ending up in my basement sink. Not a pretty sight :). We tried to snake the pipes ourselves, but we were unsuccessful :(. I knew exactly who to call for help in my unfortunate situation -- Roto-Rooter. I spoke with the most pleasant customer service representative and within the hour, Gilbert showed up at my home. I explained the issue and brought him to the basement (finished) and was asked where the Main Drain and clean-out fitting were. I responded that I was pretty sure that it was behind this finished wall (not the answer they wanted to hear). I was told that I should get the blue prints to the house to make sure that there was, in fact, the main drain and clean out behind the wall (town hall was closed and i was freaking out). Gilbert was not deterred and suggested that the toilet on the main level could be removed and he could snake the line from there. I agreed and he did just that. There was a lot of build-up in the pipes (read sludge -- yes, disgusting) but it worked. The toilet was reinstalled and i now have everything flowing out of my house. Although i may not want to have a repeat of the experience, if I have any future issues, i know that I am going to call Roto-Rooter and ask for Gilbert. Not only did he fix my problem, he also provided a product that, if used monthly, will keep my pipes in good order. Have no doubt that i will be using it every month. i can't say enough about the great experience that i had with Roto-Rooter and with Gilbert in particular.

Called at 7 a.m.Monday morning for a clogged kitchen drain. They showed up at 9:45 a.m. and had drain cleared by 10:45 a.m. Bill our service tech was great !

The two men who came were both professional as well as pleasant. One of the men has been here before and is always great!! They resolved my problem fairly quickly and I am extremely pleased and relieved. Roto-Rooter is always my go to company whenever I have any pluming issues. Thank you so much, Joanne Marron

I had a problem with a clog in my sewer pipe. The first crew tried to snake it (Joe and Luis); they identified the problem to be further out in the pipe (beyond 100 feet). They called in RotoRooter's high-powered water jet operated by Patrick MacLary. Patrick unclogged the pipe with the jet, cut the root clog out, and made a video of the state of the pipe, all in just 1 hour. All staff very highly professional, a pleasure to deal, and they solved the problem efficiently on the same day. I was very impressed, and pleased about the service by RotoRooter's staff. Thanks guys!