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The Mattic was professional, punctual and efficient. The overall value was appropriate for the service received. Bottom line I will use them again, if needed.

My service tech was dispatched to restore drainage of the channels on my pool deck. I was at a loss as who to call. I will not know for sure whether this worked UNTIL IT RAINS. He worked VERY HARD to assure that his fix worked. I expect that it will. He assured that drainage from all pool channels drained to the outside. CHECK BACK AFTER IT RAINS.

After dealing with a smaller plumbing company that could not repair my plumbing issue I contacted Roto Rooter. Gio arrived at the scheduled appointment time on 04/18. He worked over 8 hours trying to resolve the issue of the clogged drains. He later discovered that the cast iron sewer line installed when this house was built in the late 1950s was broken and he patiently and thoroughly explained what my options were in getting the line repaired. His work ethic and professionalism was very impressive. On Wednesday Gio along with Jesse arrived at 9am to begin the repairs. They both worked all day staying well over 8 hours digging up the yard, laying the new sewer line and re-plumbing the drain in the kitchen and laundry area. What I thought would have been a 3 - 4 day project was completed in 1 1/2 days! Gio again explained each step of the repairs. Both Gio and Jesse worked efficiently and always cleaned up their work areas before moving onto the next step. I am very happy with the job that Gio and Jesse did! As a first time home owner I'm very appreciative of Gio's professionalism, workmanship and his patience in explaining to me each step of the project. Taking the time to ensure that I understood what was going on. Kudos to both Gio and Jesse!

Had a major plumbing issue at home. After dealing with smaller companies and not getting the issue resolved, I decided to give Rotor Rooter a try and set up an appointment for a plumber visit. On 04/19, Gio arrived at the scheduled appointment time. He worked over 8 hours investigating the issue of my backed up drains. It was discovered after running a video line into the main line that the cast iron pipe was collapsing. Gio patiently explained the issue and the best way to resolve it. What I had assumed would take at least 4 days to complete was done in 1 1/2 days! The drainage lines were replaced and Gio made the process as seamless as possible. Always taking the time out to explain to me what was being done. Gio & Jesse worked efficiently and ALWAYS cleaned their work area as they moved on to the next step of the project. I am very pleased with the service/support that Gio & Jesse provided during a very stressful time for this first time home owner! Keep Up The Great Job Gio!!! Mahalo Nui Loa! Tony