Plumber in Bergenfield, NJ

Luis Cruzado is a pleasure. He is always on top of things and quick to respond. He knows what he is doing and his work shows it. ... I never worry about any job when I'm working w/him.

We had a frozen pipe during the night. During the morning the pipe burst causing water damage in our ceiling and hardwood flooring. We contacted another company ... and waited all day for someone to come and was told they could not do the job leaving us with no water. Called Rotor Rooter and they dispatched Dan Morales to our home. Dan said he would make sure we had water before he left. Dan did a fantastic job repairing the pipe and explaining what we should do to prevent this from happening again. Dan is very professional and knowledgeable. We highly recommend Roto Rooter and Dan Morales.

Joseph our technician showed up on time and was very courteous and very knowledgeable. He not only identified the problem correctly but also showed me exactly where the problem is ... and some possible causes as well as solutions. He went above and beyond with the level of service and explaining to me the scope of the situation.