Ashville Plumbers Near You

Our experience with Riley was great. He showed up on time and asked all the right questions to quickly get to the bottom of what was happening. He checked all ... things that he could to avoid just jumping in and doing unnecessary work and he was polite and cleaned up any mess that came from the work. Can't say enough about his willingness to ask questions and do his best to be the least intrusive and messy as possible. He also gave us advice on how to avoid problems in the future.

Kudos to Treh who tirelessly worked with the faucet in on our bathroom sink and saved us a lot of money over getting a new faucet! The replacement parts ... finally got attached like they should be. NO LEAKS SINCE!

Aaron, our technician, was great. He was very polite and fixed our clogged drains in no time. It is good to know that there are still some people/companies ... today who value customer service. If we ever need Roto-Rooter's help again, I will definitely ask specifically for Aaron. Thank you!

Seth was very thorough! His customer service along with the tech he was partnered with did an excellent job.

I've been using Roto-Rooter since I bought this house 25+ years ago. I've never had a bad experience. But, this week I had an exceptional experience that I ... wanted to share. My water heaters stopped working over the weekend so on Sunday I called to schedule an appointment. They set an appoint for me for that afternoon. Later in the day I was called back and the dispatcher apologized that they would have to reschedule for Monday because they did not have any gas-certified technicians on duty that day. She explained that the people at the call center don't always know to check that. The next day your technician arrived and looked at the water heaters and noted that they did not seem to be on. I asked if they are connected to electricity and he said yes. On hunch I checked the breaker box and sure enough a breaker had been tripped. I pressed it back on the the water heaters started up again. I thanked the technician and asked how much I owed him and he said nothing. I was shocked and thanked him again.

I've been using Roto-Rooter since I bought this house 25+ years ago. I've never had a bad experience. But, this week I had an exceptional experience that I ... wanted to share. My water heaters stopped working over the weekend so on Sunday I called to schedule an appointment. They set an appoint for me for that afternoon. Later in the day I was called back and the dispatcher apologized that they would have to reschedule for Monday because they did not have any gas-certified technicians on duty that day. She explained that the people at the call center don't always know to check that. The next day your technician arrived and looked at the water heaters and noted that they did not seem to be on. I asked if they are connected to electricity and he said yes. On hunch I checked the breaker box and sure enough a breaker had been tripped. I pressed it back on the the water heaters started up again. I thanked the technician and asked how much I owed him and he said nothing. I was shocked and thanked him again.

Trechnicians were very professional and explained every part of the process. Offered alternative solutions to save money.

Robert was excellent. Professional, prompt and to the point. He was on his game. Excellent at his job. Thank you.

Chad was very professional, efficient, and detailed. I would highly recommend him for any service call.

Fast friendly service, a little on the expensive side, but no complaints.

The tech arrive as promised, very professional and helpful. Highly recommend using evertime there is a need.

Knowledgeable plumber

He was a great man and did a great job and wAS DETERMINED TO HELP

Thanks for prompt service

Tommy and his partner (whose name I didn't catch, unfortunately!) were both very efficient and polite. They got both tasks that I asked of them completed in record time and ... did an excellent job tidying up after, as well. Thank you to the both of them for their great work. :)

Technician was on time, was professional and performed the work in a timely manner.

Tech came out in timely manor, and completed job.

Continued from previous response.

My call was an emergency because the kitchen was flooding due to a leak in water line going into refrigerator. Woody arrived in about 1 hour after my call. He ... was efficient, knowledgeable and shared with me what needed to be done to lessen

Technician explained everything and cleaned up when he was done. Very satisfied with him.

Techs were knowledgable and professional. Determined the causes and resolved the issue with no mess and complete clean-up.

Quick and good service from Andy!!!!

The serve man was polite, courteous,and explained everything.cleaned up after finishing work..

The serve man was polite, courteous,and explained everything.cleaned up after finishing work..

Very friendly and professional. I’ve had nothing but good experience with roto rooter

its always steve who gets the pure joy of fixing our problems. and he does it without looking grumpy or angry. so that is appreciated.

Technician was very professional. Explained what needed to be done and showed me what was done and end results. Courtesy was A+. Refreshing to have great service AND a ... nice and kind person doing it!!!!! Much appreciated!!!