Ames Plumbers Near You

Rich (from Roto-Rooter, P.O. Box 1103, Ames, Iowa) just left our home after pumping our septic tank. (We weren't having issues; we haven't had our tank pump in a ... very long time and a new county ordinance now requires proof every five years). We couldn't have had a better experience with such a task. Rich was great---he called before his arrival (which was even a bit earlier than appointed) to give notice and see if we had any questions, he looked over the job and listened to our concerns about the surrounding vegetation (i.e. lots of flowers and perennial plantings we didn't wish to be disturbed, let a lone trampled on), and explained the process. Rich was careful in the positioning of his truck and the lines. We have an old-fashioned heavy concrete lid that he was careful in removing and setting off to the side. He tested our float and alarm for us, showed us the tank after completion, and discussed how it was functioning relative to our household uses. He took care of payment on the spot and he was off, in well under an hour. Attitude and service are important to us, so it was nice that Rich was friendly and explained things. We would definitely have Rich back (although we hope we don't need to anytime soon!) and recommend his services.

Rich with River to River was fantastic to work with, taught me how to clean the septic tank filter, and helped get a cable tied to it to make it ... even easier next time. Great friendly service, I would highly recommend!!

Rich was the absolute best at helping me out. Came back at 1:30 in the morning just to jet and unclog my pipes and get me back in business for ... the next day. Highly recommend his help and he explained a lot for me and gave me information to prevent this from happening in the future

EVERYONE IS EXTREMELY NICE. THEY KNOW WHAT THEY ARE DOING & EXPLAIN EVERYTHING AS THEY WORK.I WOULD STRONGLY RECOMMEND THEM TO ANYONE WHO NEEDS QUALITY WORK. THEY HANDLED MY SEPTIC ... TANK PROBLEMS QUICKLY. THEY'RE CHARGES OUR VERY RESONABLE. THANK YOU RANDY!