Plumber in Albuquerque, NM

David Guiterrez did a great job. He was polite, respectful and explained to me what had happened with our guest room shower in a way that a lay person ... could understand. Thank you for great service!

When the toilets don't flush, civilization comes to an end. The sewer line in my 55-year-old house was replaced by Isaac and his assistant. This complicated job was ... handled with clear communication, honest work, and great attention to detail. Truly, Isaac is the kind of employee any company should be proud to have representing it. He was diligent, made sure everything was done to the highest level, and most considerate of our situation. Isaac was an excellent mentor to his assistant, and shows the people and plumbing skills to advance far in your company. Isaac brought civilization back to my house and it was done with professionalism and skill. Steve

I'm Paul Thomas, condo owner, who left John Pichardo in charge of overseeing service and paying the bill. When I saw the charge of ${esc.dollar}224.70 for clearing a kitchen ... drain, I couldn't understand why john agreed to this charge. What he didn't totally understand, it was explained to me, was that the bill included a ${esc.dollar}60 charge for a 6 month guarantee (43561?) that I never would have purchased. When I called, I was told that a ${esc.dollar}60 adjustment would be made. Pleased, I put it out of mind until I saw that the check (2620) was paid by our bank in the full amount without the promised adjustment. I have always used Roto-Rooter, but I have an intense dislike for add-on guarantees. Please resolve this issue with the Albuquerque office, and return the ${esc.dollar}60 adjustment as promised. Thank you.

Jonathan was wonderful today. On a follow-up check (service was 3 mos ago), he educated me on what was done to my home previously that causes the drain to back ... up every couple of years. He explained that before I owned the house, there must have been an issue which caused the plumbing to be rerouted around the house, causing the water and waster to have to travel unusually long distances. This is the reason my sink backs up every couple of years. I am so grateful to finally understand why this is happening!

Thank you, Jonathan! We will definitely use roto-rooter for any future plumbing needs. Scheduling was easy and our technician was on-time, courteous, and professional. He cleared our drain within minutes. ... I am so glad we decided to call!

Your tech, Ed Bogle was great, he let me know what needed to be done, completed the task in very reasonable amount of time and was personable while working. Thanks ... for the great service.

I called the Albuquerque Roto-Rooter in a panic due to a clog that was impairing all of my bathrooms. I had a professional contractor come to my home first who ... spent 4 hours trying to fix the problem. They charged me ${esc.dollar}200 and left my home a mess with my toilet in the bathtub and dirt and sewage everywhere. As a last resort I called Roto-Rooter, I explained my situation to the dispatcher, Brenda, who was extremely friendly and understanding. She reassured me that I would have quick service and that a technician would be out quickly to see me. 45 minutes later Paul showed up at my door with his assistant. They were professional and efficient and were able to fix the clog with ease and even put my toilet back for me and cleaned up some of the mess left by the previous plumber. I hope that I am not having to call all the time but I do appreciate the amazing service I received during an extremely stressful time. Lauren Sandoval

I think everyone knows the story of the good samaritan. Well, today, Roto Rooter was mine. I woke up this morning to find a pond of water bubbling ... up from the ground just outside my front door. With my husband out of town, my panic mode hit high gear. I called about 10 different plumbers and landscapers (because I thought the leak was linked to my sprinkler) and, as in the story, I received negative responses. Next on the list was Roto Rooter; almost in tears, I asked if they were able to fix the leak and if they could come out today; the response was yes. David arrived and did some backbreaking digging to find the problem; then he gave me a sprinkler company to call. Thanks to all of you!! You saved us today; and I really appreciate having running water. (To shut off the sprinkler, my son and I had to shut off the water to the whole house.) Thank you so much.

I had pluming issues the day before I was going out of town I called two other pluming company's one said I can schedule someone to come out and ... inspect the problem the next day the other I left a recorded message got fed up and remembered rotor rooter commercial from the radio station I listen to so I called at 2:30 p.m a plummer was here at 3:15 p.m. fixed the problem while I was paying the plummer the guys that I left a message with called. Needless to say Rotor Rooter saved the day thank you from a very satisfied customer.

Last week, I experienced, yet again, another backed up drain in my condo. This was the third back up in less than 6 months. Needless to say, the pipes have ... not been well maintained. It was a very stressful event, however, when Roto-Rooter arrived, and the technician told us he could fix the clogged drain with no problems, I was a little more at ease. Tristan, the technician, was extremely professional and very knowledgeable. He got right to work and provided me with a lot of great education for future pipe maintenance. I will definitely be recommending Roto-Rooter to anyone I know with plumbing problems!

Thanks Tristan and Isaac, you two came and cleared my problem within an hour! Pretty reasonable I will definitely call again!

Sam and Adrian were great! Polite, explained everything to us, did the work efficiently, and arranged for follow up service with another job.

Fast and thorough service. Technician was very knowledgable.

Thank you Jonathan Arellano, for your quick response and professionalism. You definitely give Roto-Rooter a good name; Roto-Rooter is definitely my go-to plumber.

Paul Juarez and his trainee went above an beyond to clear our main line despite snowy East mountain roads and a stuck van. He arrived within an hour of my ... call, was kind and professional, and got the job done in a timely manner despite complications due to the weather. Thank you, Paul!

Have used Roto-Rooter in the past.Called for water main leak & talked with Catarina, let her know i am unemployed & i have no money.She said we can work with ... you.I did mention this is my parents home, & they are both in heaven,(my father is a 3 war veterans, lost mom 7 months ago,took care of her the last 5 years). Ryan the plumber did a great job & helpers too., Mr. Pat Swanson Roto Rooter have very nice folks working for them. I am also a veteran & l am having some difficult times right now.Thank you, Sincerely, Joseph Ladner, God bless you all.

Wow! Stellar service. Called with an emergency backup in the main drain to septic at 5:10 pm on Sunday, and the problem was resolved completely by 6:40 pm. And that ... included arranging for payment via my landlady who was out of town and dispatching to Placitas. The technician was wonderful, very professional and personable. I am more than impressed by the quality of the service. Thanks!

They have always been very timely and friendly. This last time we had to call them out to snake our line, they helped us out big time. I am a ... member for life with the warranty service plan. Thanks again.

Jonathan was dispatched to unclog a sink drain. After a lot of effort he determined the cast iron drain line was broken or collapsed. He contacted his Roto ... Rooter plumber (Ed) and the next day Ed evaluated the problem, gave me a reasonable estimate to repair, and repaired the drain line the next day. This was not a small task! Ed and Jose did a great job and were very conscientious about minimizing the impact to the work area. I highly recommend Roto-Rooter based on this experience.

I have used Roto Rooter twice before today and I have always been very pleased. Although my problem was taken care of when I came home , I was ... not there when the service was being done I had to work my grandson was there along with my daughter in law. The mess I walked into was unbelievable, there was gunk all over my laundry room floor I had to move the washer and dryer to take care of the clean up , I had to mop the kitchen floor clean the counter tops and sink as gunk was everywhere. I did call about the situation and I spoke with Kirt who was very helpful and very receptive to the situation he took care of it for me but I am disappointed that I had to call given the past experiences were great no problems. I will use them again.