Customer Reviews and Testimonials | Roto-Rooter
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Customer Reviews and Testimonials

Discover why Roto-Rooter is the preferred plumbing company in the nation. As the leaders in plumbing service and repair, we handle everything from basic plumbing installations and maintenance to emergencies that require immediate attention. Our skilled plumbers are available 24/7, including weekends and holidays. Keep your home’s plumbing working at peak performance throughout the year with the professionals at Roto-Rooter. For a plumbing company you can trust, call Roto-Rooter today for all of your plumbing needs.

Jeff was polite, professional, and prompt. Explain what he was doing, what he found and the options available. - Chris S.

Roto Roter is number 1 in our category. They responded very fast. Same day service. Very reliable. Ken was quite informative. Leaking elbow under bathroom sink was fixed within a half hour. We will definitely use them in the future. - Glenn F.

This is the first time that I had used Roto Rooter for any service. I had two upstairs toilets not working. The field supervisor, Vano, determined that there were two issued needing to be fixed. One toilet had a faulty wax ring. The other issue was a block in the main sewer line between the 1st & 2nd floor. Vano pulled the one toilet and brought in a power auger, which quickly removed the blocked line. The whole process start to finish took about an hour. Vano cleaned up after the work. Everything works great now. I would use Roto Rooter again. - Michael T.

They were Fantastic! Craig, Juan & Josh fixed the problem efficiently and were super friendly. They addressed all my concerns and answered all my questions. I highly recommend them and the services they provided! - Kim R.

The technician arrived on time and did the job in an efficient manner. I was very pleased with Roto-Rooter's service. - Martha M.

Really appreciated Roto Rooter's fast response to my recent emergency involving a sewer line backup and subsequent cleanup.Your crews were very professional and informational and did a great job! I am so glad to have called Roto Rooter and couldn't be happier with the outcome! Thank you!!! - Roger S.

The techs were polite, prompt and efficient. They saved the day!!!! - Diane D.

Jason arrived within one hour of my phone call, went about his business very professionally and took care of our issue within an hour. Very happy with the result. - Paul T.

Juan was very professional. He provided helpful informative when it came to fixing the shower cartridge. He fixed it quickly and at a reasonable rate. If I ever need plumbing service, I won't hesitate to call and ask for Juan again. Great customer service too! - A C C.

The employee they sent was fast, courteous, and got the job done. - Carrie S.

The service was quick, and the technician was very professional. - Jacqueline A.

Thank you for coming to my house so quickly in an emergency situation. Ted kept us informed throughout and even gave us tips to help prevent future plumbing problems. We will definitely call your company again! - Jennie T.

As I said previously, David Solomon was more than knowledgeable and a capable tech. He went above and beyond to provide an expert fix for my plumbing issues. - Denise B.

Roto Rooter came right when they said they would. He was fast, very nice and personable. When we have had trouble with drains etc. we have always called Roto Rooter. He really got the job done and stayed to make sure everything was working the way it should. I would for sure call you again. - Monica H.

Your phone staff was very helpful , knowledgable and friendly. The service man was great. He took care of the problems in a reasonable length of time and was on his way. I am totally satisfied with your service. - Diane A.

We experienced excellent service from Bob from Roto Rooter. We thank you for our immediate response and impeccable service. - Nancy and Steve P.

Was extremely pleased to get a response so quickly after requesting service online, technicians arrived within the time frame promised, techs were very helpful not just concerning the leak, but addressing the damage as a result and putting me in contact with an individual that would come and assess the damage. Highly pleased with the techs professionalism. - Charlotte R.

I was extremely pleased with the promptness and service. Maurice was polite and knowledgeable and fixed our issue very quickly. - Joy H.

I was in desperate need of a plumber on New Years Day with a clogged toilet in one of my rental properties. Roto-rooter sent someone within 3 hours who professionally addressed the issue. Chris was respectful, confident and courteous. I highly recommend this company for your plumbing needs. - Jerry G.

So thankful Joe (1071) showed up to fix a major problem at my office. Was very satisfied with my service - Ralph G.

FAST, EFFICIENT and PROFESSIONAL. Responded immediately to plumbing problem. Sewer replacement was required. Complicated job was expertly completed. Reasonable and accurate quote. Your staff, in the persons of Kevin, Andrew and Jamie were polite, professional, worked diligently to complete work in given time frame and did a great job cleaning up the mess. I am very satisfied and would highly recommend. Will call again for all future plumbing needs. - Theresa A.

Quick same day service . Employee was informative, friendly and kept at it till confident problem was solved. Area was clean and no mess on departure. Drain is open now hope it lasts - John R.

The gentleman that arrived at our home today, was quick and thorough and extremely professional. Thank you for solving the issue. - Elaine T.

Keith was terrific, I was stuck in traffic and 15 minutes late, but he was friendly and extremely professional and helpful. We had someone who wasn't qualified install a sump pump and Keith was able to fix it quickly and explained the reason and what changes were made. It was a life saver! Thank you for the excellent service for both quality of work and professionalism of the crew! - Erica O.

Service was excellent. Tim was very courteous and efficient. He gave us a complete explanation of what he found and what he had to do to clear the drain. - Mildred R.

From the initial phone call to the service provided. Excellent! Barbara said they'd have someone here within the hour and was perfect. All is is good in my one bathroom home again! - Carol F.

My tech was great he explained everything to us and fixed the situation. Bob was pleasant and cleaned up when he was finish ed.I would give him a 10. - Sue S.

Service Tech Keli Tech number #3055 was great. He was upfront, explained everything, and went the extra mile to get the job done. - Alex P.

I appreciate once again the expertise of the team (Zach & Brian) who came to my home to find a water leak. They are always very thorough, very professional. I cannot tell you enough how thankful I am for Roto Rooter. Bless you all. Patty - Patricia P.

The technician who came to our home was very professional, friendly, and knowledgeable. We were very pleased with the service! - camille w.

Chuck, Tech#9840 showed up promptly, after a pre call in the promised time window, on Sunday morning. He assessed the problem quickly, and had us back in business in no time at all. Chuck was knowledgeable, friendly, and polite! He cleaned up the work area after he finished. I would highly recommend Roto-Rooter to my family and friends! - Stephen S.

We had a issue with the only toilet in our house on a Sunday.We call for help,the people on the phone were very helpful and Stephen H came out to the house and had the clogged toilet fixed in no time .Stephen was very professional , helpful and efficient , in addition to friendly !! Thanks so much - Theresa C.

I have had consistent assistance with my plumbing problems by using Roto-Rooter. The work is neat and the problem addressed in short order. Thanks you for having such competent employees who treat the customers with respect! Sue - Susan M.

Alisa came with helper. They were both very polite, professional and helpful. They came within their appointed time and fixed the problem beautifully. I will certain call Roto-Rooter again when I need prompt, expert help. It was a joy to deal with them. - Daniel R.

Ray was exceptional in resolving the issue I was having. Very professional and concerned with my situation. Cleaned up nicely when he finished the job. Very satisfied - Laurie M.

Roto-Rooter has been very helpful in finding out my drain problem and in coming up with way to correct the problem. The tech. has our drain working and set up everything to get the repair on the drain corrected to resolve our problem. I thank them very much! - Bill B.

opps- disregard 1st email/comment I check the wrong star (0) should have been 5 STARS or more steven was great- honest- great work- easily explained everything- showed us and gave tips for future work.Did a excellent shop on our leak and didn't go overboard/or do unnecessary work. I will again use roto-rooter and recommend your service to others. Steven also spoke a little Spanish- which helped w/my husbands understanding/language!! - marylynn r.

Very happy with service. Came very quickly. Diagnosed problem and did not provide service because we have a local agent who is to supply certain services. Did a great job and did not charge us more than was necessary. - Margaret G.

I was very satisfied with your professional service everything went well. Your team was very prompt and professional they did an excellent job! - Carmen S.

Nick Smith was our tech today, he was very respected and good at his job. We were very pleased with his demeanor and could tell he wanted to do his job well. I would recommend him to any body that needed him with their problem!! - Deborah H.