Burnaby BC Plumbers Near You

I was very pleased with my experience using Roto-Rooter Services. I met Norman, a senior technician with more than 20 years of experience. I felt reassured he knew ... what he was talking about and he was great at explaining what needed to be done, what options I had and that he would make sure the job is done right! He gave me a realistic and fair quote and fulfilled all his promises. Norman happened to be away for a week during our drain tile repairs but Anthony stepped in and he was also fantastic! They left the job site clean and made sure I was happy with the job they did. I've already referred them to a friend and he's already booked with them. I would not hesitate to call upon them again in the future.

Vincent is great. He solved my problems in a professional way. He explained everything very clearly. I would recommend Vincent to my friends for any kinds of plumbing services.

Kieran had to struggle with drain blockage. Even though it was difficult he managed to clear it. Excellent job. Thank you.

Very professional and did a great job

Vince, your technician was very professional and extremely efficient. He did a fantastic job and the bathroom was left very clean! Thank you so much!

The service technician (Anthony #480) provided an excellent customer service when he came to our house for plumbing issues yesterday (04/11/2017). He was polite, professional, friendly and knowledgeable about ... his work. While fixing the drainage problem, he would clearly let me what he was doing and also explain what caused the issue. We would totally recommend your company to our friends. Thanks to Anthony and Thank you Roto-Rooter

Service Technician (Anthony #480) provided an excellent customer service on April 11, 2017 in our house. He was a friendly, polite and knowledgeable technician. While fixing the drainage ... issues, he explained to us clearly what he was doing and what could have happened. He also gave us tips on how to maintain our pipes and drainage system in general. We were very satisfied with his service. Thank you Anthony and Thank you Roto-Rooter! We would totally recommend your company when we know someone is having plumbing & drainage issues from now on.

Kieran was fast, courteous and very thorough. He showed us video of what the problem was, explained what was happening and made suggestions about dealing with any further issues in ... the future. While it's never good to have a plumbing emergency, he made the whole experience much less stressful. Thanks Kieran!

Many thanks to Jay from Roto Rooter who fixed our problem and also fixed a few other issues that popped up. He did a great job and was very nice ... and friendly. You rock Jay!

Tien Huynh came in to do some work for me, and he was so amazing to us! Such a nice man, and very knowledgeable.

Su arrived promptly and quickly augered our drain completely. Very good professionalism. Explained the issue and corrected problem drain.

Your technician named John was very professional and based on my observation he is very good / knowledgeable. He worked very neat and precise, no wasting time around. ... I have only good things to say about John and I am very happy with his work. Well done. John S.

EXCELLENT service. Technician was professional, helpful and went above and beyond expectations. I've used RR a few times before and every time I've been impressed. This kind of service will ... keep RR top of my list when needed. Good job!

I was having some issues with a drain backing up. Viktor from Roto-Rooter was courteous, professional and knowledgeable. Very friendly and nice too. He let me know what he would ... be doing and found the problem quickly. I would highly recommend Viktor and would ask for him in future. Thanks again Viktor!

very professaional,

Garret was excellent he came on time, examined our problem, and fixed it an removed the broken tank! I would certainly request him again if we have future plumbing problems.

Great Job. Done exactly as discussed and everything was left nicer than it was before they started. Very Satisfied with my experience.

Gerardo was great. Very friendly, cleaned up all the mess - much better than a previous company we have used in the past.

I had a plugged drain in my laundry room and your technical Gerardo was sent out.

I had a plugged drain in my laundry room and your technical Gerardo was sent out.

Excellent service, knowledgeable, efficient ensured that all was working perfectly and area was clean before leaving.

The technician arrived on time and fixed the problem in less than an hour. Very satisfied with the service

Had Anthony come and help me with my plumbing for kitchen renos. He really set a high standard in customer service and went over and beyond even giving me a ... follow up visit and call back. I would highly recommend roto rooter for it's excellence in customer service and care.

Vince arrived with a smile and confidence and assured me all would be taken care of within the amount he estimated, much to my great relief! !! He explained each ... step he had to do, with thumb up, each step. Vince is very knowledgeable and efficient and did a very good job of clean up. He showed me how to help maintain the drains. This is the second time I have had R.R. fix a problem for me, two different issues. I highly recommend your company to everyone.(Just don't let Vince slip away from you) Y.Osborne Coquitlam.b.c.

It was Christmas Eve day and I was preparing a special Christmas dinner when i mistakenly attempted to garborate potato peels. Both sinks and the garborater become clogged and ... would not drain, further the piping underneath the sink was leaking. We called for emergency service hoping that someone would be able to help us on short notice and over a holiday. Skeptical that we would be able to get service on Christmas eve, the representative over the phone (Leslie) was extremely polite and helpful in getting my information and reassured me they could help us the same day and advised that there would not be any extra fees due to the holiday. She proceeded to book a technician and later called back with an update on arrival. She was professional, pleasant and easy to deal with. Later, the technician (Mario) arrived and was nothing but professional, helpful, honest and polite. He investigated the problem, explained what the issue was and how he was going to fix it. He kept me apprised of everything he was doing and spent extra time checking his work to ensure everything was properly fixed and also helped clean up the mess. I was confident with his ability to deal with the situation and he saved the day quickly and efficiently and i was able to get back to enjoying the holiday thanks to Roto Rooter!

Professional and personable. From the customer service to the technician, the service could not have been more thorough. Mario saved our Christmas dinner.

We had a clogged drain from our basement to the end of our property. it was causing our basement to flood every time we did laundry. the man did two ... different tries with 2 pieces of equipment and finally removed tree roots that were blocking the drain. we have had no problem since which we are very thankful for!! he did a very good job.