Kennewick, WA Plumber, Providing Emergency Plumbing and Drain Service

I wanted to say 2 things. First, I am totally impressed by your professionalism. The crew that came to my house (5 days) were very courteous, respectful and thorough. They did an amazing job and explained all the issues with my system so that I could understand what needed to be done and the expediency of the work needed. They left my yard in great shape and went above and beyond the estimate I was given. Great group of men and very nice. Second, I was reviewing my estimate to get ready for the accountant and I realized one item of the estimate was to drain the septic tank. I had the septic tank drained the week prior to the estimate being created and the work did not having to have it drained a second time. My question then is was I charged for the second draining that was included in the estimate?? I tell everyone what a great job the team did and how impressed I am with your professionalism. Thank you for the service you provide.