Plumber in Albany, OR

Bobby is a great person to have on your team very respectful, and knowledgeable person, and professional.His work was also very clean looking and didn't have any problems.He has a ... very hard job crawling around under houses and should be patted on his back for doing such a great job for Roto Rooter I will always ask for him personally to do any job's I have in the future.And maybe you should share this letter with him to show him what a great job he is doing. Thank you very much Ken Dagesse

They arrived when specified and they were courteous and informative. Very pleased.

1. Repairman who did the work was friendly and professional. I appreciated the second service person who tested for water damage. Both workers were most kind. I also appreciated how ... quickly help arrived and the timeliness if completing the work. Our issue was quickly diagnosed and resolved. We are very pleased with the work and workman. Definitely will recommend you. 2. I did not like having to give my address and phone just to complete a survey you requested and initiated with an email that you sent, using the information you have on record. Seems a little shady.... negatively impacts trust and my confidence in you. 3. The initial contact made with your central scheduling center was unpleasant. The person who answered spoke too fast and I couldn’t make out what she was saying or asking. She made me feel dumb. I wish I had found the local number when I searched the web. I will advise my neighbors to call locally to avoid any interaction with your scheduling center.

Just a quick note of gratitude and much thanks to Kameron and Sean. I’m so grateful for Kameron’s tenacious resolve to find what was causing a terrible smell in my ... bedroom/bath. With no visible signs of a leak or backup in my house, Kameron climbed into the crawl space under my house and found that a “bubble” had formed within the vapor barrier under my hall bathroom – a leak. After I had the insulation (and a surprise dead possum in that same insulation) by the leak removed, Kameron returned to reassess the leak and determine next steps. It appeared to be the plange. He called Sean who arrived very quickly to help confirm that it was the plange. They immediately began the work to replace it. Together they diligently repaired all my plumbing issues. They let me watch them work and kindly answered all my questions and concerns. Not knowing what the problem was, who to call or what needed to be done was a tremendous stress. I’m so grateful for Kameron and Sean’s help and so appreciate all their time, attention to detail and care. I am very happy and relieved. Many, many thanks! Theresa

John Miller, llicensed plumber, was very professional and courteous. He was respectful to the cleaniness of the home and kept his shoe bootie on from start to finish. He protected ... the floor by laying his tarp down with all his tools. He did a wonderful job and would recommend him to family and friends in need of a plumbing job. Great work!! Thank you for the excellent service! George & Shirley Quenga

We needed service ASAP due to a water leak found during house inspection. The next morning all was corrected despite a full schedule for the Plumber. So appreciative!