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Basement Flood Cleanup

Despite the many precautions homeowners can take, flooded basements are still a very unwelcome houseguest. Ask yourself one question: do you know what to do when your basement floods? Numerous factors can cause a flooded basement, such as an oversaturation of groundwater surrounding your basement walls, a broken sump pump, storm sewer backup, a burst pipe, leaking appliance or plumbing fixture, and even an overflowing creek.

Call Roto-Rooter

It is possible to begin the water removal process yourself, once you are sure that it’s safe to venture into the basement. It’s safe, you will want to begin removing upholstered furniture and other belongings to a dry area. Be careful, though - if water is left standing for too long, it can soon become dangerously unsanitary to enter, and the water removal and drying out process will require the help of trained professionals like the Roto-Rooter Water Restoration team.

And since Roto-Rooter is also a plumbing company, they can send licensed plumbers to make any necessary plumbing repairs that may have caused your basement to flood. Best of all, Roto-Rooter is available 24 hours a day, 365 days a year, whenever you need service and need to act quickly to prevent further damage. Our trained professional water cleanup specialists receive the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and always perform water restoration services in compliance with standards for professional water damage and flood damage restoration. Roto-Rooter’s vehicles are fully equipped with state-of-the art water extraction, drying and moisture testing equipment to handle everything including:

Call Your Electrician

If you do experience a basement flood, remember to put safety first. A flooded basement can pose an electrical hazard to you and your family members, so one of the first calls to make should be to your electrician, especially if you can’t access your circuit breaker. If your circuit breaker is not located in the basement, shut off power and gas immediately. Any electronics in contact with the floodwater are unsafe. An electrician can help you assess whether it’s safe to enter the basement and begin the water removal process.

Call Your Insurance Company

There are two simple precautions everyone should take to prevent basement floods--regular sump pump inspections, and keeping gutters and downspouts clear. Homeowners are responsible for these tasks themselves, but renters should check with landlords to ensure that this maintenance is completed regularly. Just like homeowners insurance, renters insurance often requires special flood insurance for flooding caused by mother nature. Flood coverage is an add-on to your regular policy, so you’ll want to be sure you’re covered before you need it. Most standard insurance policies cover flood damage caused by appliance failure or a burst pipe. Roto-Rooter will work directly with your insurance company throughout the water cleanup, extraction and removal process to help your claim go as smoothly as possible. When you call your insurance company, tell them Roto-Rooter is already on the job.

Commercial Services for Business

And we don’t just do house calls. Roto-Rooter is also available for commercial water repair services. Commercial water problems not only disrupt your business, but also negatively affect your customers and employees, causing a loss of revenue and profits. Water problems can occur at any time of the day or night—usually when it’s least convenient. Our Roto-Rooter water restoration teams are available 24 hours a day, 365 days a year to take control of your water problem and get your business back to normal as quickly as possible. Whether your water emergency is big or small, the water restoration experts at Roto-Rooter can quickly assess the situation, with any type of business including:

  • Property management and landlords
  • Food service
  • Retail
  • Hotel and motel
  • Schools and universities
  • Healthcare
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