Do I Have to Use the Water Damage Restoration Company That My Insurance Company Recommended?

I have experienced water damage in my home and need to hire a water damage restoration company. Do I have to use the water damage restoration company my insurance company recommended?

You do not have to use the water damage restoration company your insurance recommended.  In fact, you should not only choose a water damage company that you are comfortable working with, but also one that is certified to perform water damage restoration services. And perhaps most importantly, you’ll want to choose the provider that can get to work right away. You don’t want to have to wait days or even hours for a company to address your water damage.

When it comes to water restoration services, consider whether or not the company is accredited with IICRC, which stands for: Institute of Inspection, Cleaning and Restoration Certification. This is an accreditation for businesses in the restoration, inspection and cleaning industries. The institute examines businesses that apply for certification, encouraging them to adhere to best practices and act in the best interest of the consumer.

Additionally, you should hire a company that is available 24/7, one that offers a wide range of water restoration services, and one that uses modern extraction and drying equipment. It is often best to get recommendations from friends and neighbors, but not to hire based solely on price. In fact, the insurance industry has well established rates they will pay for various types of water damage and restoration work. This means you do not need to shop around for the best pricing. It will be the same price no matter which water restoration company you use.  

The Roto-Rooter advantage is that Roto-Rooter is both a plumbing repair company and a water restoration company. Licensed Roto-Rooter plumbers can fix whichever plumbing problems caused your water damage while Roto-Rooter’s IICRC certified water restoration crews can begin water removal and restoration simultaneously. Roto-Rooter performs water cleanup and restoration services in compliance with the IICRC S500 standards for professional water damage restoration. Plus, Roto-Rooter’s water restoration trucks are equipped with state-of-the art water extraction, drying and moisture testing equipment to handle every part of the water cleanup process.

Our estimators are experienced at dealing with insurance companies and local adjusters. We will thoroughly document your loss, with photos taken before work begins, during the cleanup and restoration process, and after our work is completed. We will also include sketches and drying logs as part of our water damage clean-up process. Our certified experts will work hard to ensure a hassle-free experience for you from start to finish.