Jamel Robinson responded to our Saturday afternoon call for a plumbing problem at our home in Manassas, after we were unable to get other plumbing companies to respond to our calls until the following Monday. We had sewage backed up into our house, which had begun to overflow into the bathroom and needed an immediate response.
Jamel assessed the situation gave us an estimate and went to work right away. While he was running the snake through the sewage line , we heard a very loud pop that broke his cable. While the line was clear and water was flowing through the pipe he called Craig Webb to come out and check the line with a camera. Craig showed up shortly after and ran the camera through the line. He found that roots were growing into the line. He and Jamel explained the situation to my wife and I and prepared an estimate to repair the sewer line.
We were so impressed with the outstanding service we received and the absolute professionalism of Jamel and Craig and used them to complete the additional job. By Tuesday, the area was excavated and the pipe was repaired. I was impressed with the professionalism of the entire Roto-Rooter Plumbing crew.
You can be assured that the next time we need a Manassas, Virginia plumber, Roto-Rooter will be our first call. We will also highly recommend the Virginia plumbers of Roto-Rooter for their outstanding plumbing services to our friends and neighbors.
Check out our Web site for more information or call (703) 257-1025.
David D. Manassas, Virginia
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