Albany NY Plumbers Near You

The service technician, Keith, was very professional and explained to me what the problem was. He was able to fix my clogged garbage disposal in no time. He ... also advised me that garbage disposals are troublesome.

I want to extend my appreciation for an outstanding service call that I received from Rob on 9/2/16. He couldn't have been more knowledgeable and honest regarding my plumbing issue. ... It is very refreshing to deal with such a professional, pleasant service representative. He diagnosed my problem swiftly and accurately and because of this top notch service that I received from Rob, I am a Roto Rooter customer for Life! Thank you Rob! Forever a customer, Sharon Watkinson

Technician was great, explained everything as he went along. Very personable and polite.

We had an emergency situation with our main line backed up on a Sunday evening. I called Rotorooter and received a call from their on call person within 15 minutes. ... Mike (tech #254) came within an hour. When he got there noticed that he was holding his mouth and turns out he had broken his tooth and was in pain, but before he went to the emergency or urgent care to take care of it, he came to take care of our situation - that is dedication to the customer! He took care of the matter pretty quickly and we were very happy. Just wanted to know you have a great technician who truly cares about his customers, in fact we told him how much of a life saver he was to us, and he responded that is why he loves his job. Kudos to Mike. I am a realtor and you can bet I will be referring Roto-Rooter, and Mike to others. Thank you.

On-time, explained everything in detail, took care of the issue at hand and recommended further service to solve the problem long-term.

Your company responded to a call from us within an hour and had Keith at our door within three hours. We found Keith to be a very courteous and knowledgable ... plumber who worked efficiently and taught us how to maintain the drain situation a little better. We thoroughly appreciate his ability and problem solving expertise in getting us up to speed quickly

Keith came right out he was very proficient, polite and ready to work. he answered all questions with knowledge and respect he is one of the nicest persons with ... good people skills you want entering your home.He is always welcome if ever the need be just a wonderful young man.Thank you.

We had a leaking shower faucet and called Roto Rooter. Keith came over that afternoon to take a look and came back the next day to take care of ... it. He was very polite, efficient and worked quickly. He even had to deal with our 2 silly dogs. We would definitely use Roto Rooter again. Thank you for a good experience.

Great service, fair pricing

Thanks for the quick response!!

Mike was very professional and took care of the situation efficiently. Considering this was late on a Friday night he was there within 30 minutes.

your service was exceptional !! The plumber Zak Ross was so knowledgeable and was so thorough with his work! Did not rush the job even though it ... was after 11 pm at night! he checked everywhere and before he left he explained to us why these things happen and such! I would recommend your company to anyone...why I even placed it on my facebook page how wonderful and quick your company responded to our needs!

Great service, on time and friendly service pro.

Keith & Rob were both very personable and efficient. They both worked as a team and unclogged the sink and bathtub in very little time, as well as cleaning up ... after themselves. A great experience. thank you

Dwight was extremely helpful. He explained everything he was working on, was extremely respectful, and fully cleaned up when the job was done. He was very patient with my wife ... and myself and really seemed to care about the problems we were having. This is the type of service that every employee of any company should try to live up to.

Great service, knowledgeable technician with many years experience. Very friendly and educational!!

The gentleman were very polite, friendly and worked quickly to get the job done.

I had a backup in my basement and the service person, Amir was at my door within 30 minutes. He quickly diagnosed the problem and fixed it. He was courteous, ... professional, and patient with my questions. It was a pleasure to deal with this company. And, Amir is the best!!!!

Keith was amazing, he put me at ease and professionally identified the problem and everything was back to normal quickly and he advised me what to do to avoid the ... same thing from occurring again. he was a lifesaver

I couldn't have asked for a better person to fix my plumbing problem. He was top notch, diagnosed the problem and related it to me so that I understood, showed ... up on time and took care of the problem then and there. Very happy with Roto Rooter. Definitely will use again if needed.

My elderly mother had a clogged pipe and Roto Rooter responded to her home in Cohoes in less than 30 minutes. The technician addressed the problem quickly and was able ... to ease my mom’s concerns. Very pleased with the technician. Explained everything he was doing and advised us up front of the charges.

We had a backup of our septic system and had another company empty our system. Your team came and literally stuck their head and a camera in our system. ... They determined that our leach field was slowly draining possibly from grease build up. They gave us options and there feedback let us make a decision. We will also be using your company for future system maintenance because of the A+ staff and easy, timely scheduling.

response time was excellent. The service tech. Amir explained everything before cleaning our main. Excellent Service Tech

very prompt---my son was the contact at my house and he said that the gentleman did a great job

Keith was great! Informative, professional and personable. Got the job done!!

Rob #205 did his job professionally and solve my clogged drainer at the basement. It was swift and efficient job well done.

Amir was fantastic--capable, warm, and friendly! I'm very grateful for the swift service, especially because of my partner's recent surgery. Thank you to all your team!